Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to…
The 31 Best Homepage Design Examples and Ideas for Your Website
6 Colors That Are Proven to Boost Sales
The Best Website Color Palettes to Increase Engagement in 2024
7 Call to Action Examples You Have Never Seen Before
How To Build Your First Sales Funnel In Under 1 Hour
The #1 Call Simulator Turning Staff Into Pro Call Handlers
Getting ready for a big game involves a lot of practice and preparation so you’re at your best when the time comes. In the customer…
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day Trial1200x628px Is Good For WordPress Featured Image Size, But…
A lot of websites set their featured image size at 1200x628px because this generally works well across most WordPress themes and page layouts. But that…
4 Steps to Get Useful Call Center CX Feedback From Callers
For any business looking to improve the CX (customer experience) of its call center, gathering caller feedback should be a top priority. Since you’re aiming…
IVR Compliance: What Matters Other Than Payment Processing
Most online resources about Interactive Voice Response (IVR) compliance only focus on the Payment Card Industry Data Security Standard (PCI DSS). That’s usually a mistake,…
Ecommerce Automation: How to Make More $ While Doing Less
Even if you’re already making a profit with an established ecommerce business, you can likely boost your bottom line without any extra effort by automating…
How to Change Your WordPress Username When It’s Urgent
If you’ve noticed suspicious activity in your WordPress account, it’s important to change your sign-in credentials as soon as possible. Unfortunately, the process isn’t intuitive…
Ecommerce Niches: 4 Places You Aren’t Looking But Should Be
Ecommerce is one of the fastest growing business models, and for good reason—it works. Finding your specific niche is the first step to establishing a…
In IVA vs. IVR Battle, IVA Wins Every Time. Here’s Why
There’s a good chance you’ve called a customer service hotline before and encountered a voice asking you to press a number to select a self-service…
Call Center Sentiment Analysis Tools That Do All The Work
It’s common knowledge that you can serve your customers better when you have a deeper understanding of how they feel, but it can be difficult…
Conversational IVR: Do Callers Really Want to Speak Freely?
The idea behind conversational IVR is simple: a customer speaks naturally to the IVR as they would with a real agent, and the system understands…
5 Call Queue Management Tips For Under A Minute Hold Times
Nobody likes being put on hold. In fact, research shows that the chances of someone hanging up increase dramatically after just one minute. Of course,…
IT
325 articles
Website
233 articles
Conversion
210 articles
Operations
152 articles
Workflow
109 articles
Marketing
81 articles
Design
74 articles
Sales
73 articles
eCommerce
49 articles
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day Trial