Author name: Hiten Shah

As co-founder and CEO, I have started multiple software-as-a-service (SaaS) companies since 2003 including Crazy Egg, KISSmetrics, and Nira. Sold my last startup (Nira) to Dropbox in 2024 and got my first ever job with a boss. I most recently worked on Product & Growth for the AI Products @ Dropbox. Iโ€™m now the CEO of Crazy Egg. Connect with me on LinkedIn or X/Twitter.

Nice CXone Review

NICE CXone is a cloud-native customer experience (CX) platform that deserves strong consideration from enterprises that want to consolidate sprawling CX stacks into one unified

How to Get An SSL Certificate

Nothing screams โ€œuntrustworthyโ€ more than a website labeled by web browsers as โ€œNot Secure.โ€ Getting rid of it requires an SSL certificate (technically TLS these

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