SiteGround offers a suite of website hosting plans, including specialized options for WordPress developers and WooCommerce site owners. While SiteGround isn’t the most affordable web hosting service available, it does offer many benefits like fast speeds on Google Cloud infrastructure, helpful site-building tools (including an AI-powered SiteGround Website Builder), and responsive, expert support. This user-friendly platform is appealing to small businesses and those who are just getting started with website development, but it also has the ability to support larger businesses and enterprises.
Compare SiteGround to The Best Web Hosting Services
When compared to other web hosting services, SiteGround stands out for its quality customer support and reliable uptime. Its platform consistently delivers stable performance across a 30-day period, which is especially important for businesses that can’t afford downtime.
SiteGround’s support is available 24/7 via live chat, phone, and helpdesk tickets, and it offers AI-assisted troubleshooting plus detailed self-help guides. This combination of channels and response speed is stronger than what you’ll find from many similarly priced hosts. New site owners and small businesses without their own technology teams will find this support particularly valuable.
While SiteGround has many benefits, there are many other quality web hosting services to consider. We thoroughly researched and reviewed the top hosting providers so you can determine which ones might be right for your business and your needs. See all of our top picks and read on for our full SiteGround review.
SiteGround: The Good and The Bad
SiteGround is a user-friendly web hosting service with plans to support any website size or hosting need. In terms of overall quality, SiteGround is hard to beat. It delivers fast loading speeds, reliable uptime, and top-notch customer service with 24/7 support. SiteGround is also one of the web hosting services historically recommended by WordPress and continues to invest heavily in WordPress tooling and performance.
We’ll cover SiteGround’s strengths, as well its handful of drawbacks—like higher renewal rates—in greater detail below. Then you can weigh the good against the bad to see if SiteGround is right for you.
The Good
Excellent Customer Support: SiteGround excels when it comes to customer service and technical support. You can get instant help with features like SiteGround’s AI chatbot that can troubleshoot some issues, or the automated suggestions that appear when you submit a support request. SiteGround also offers 24/7 live help through chat, phone support, and helpdesk tickets. Responses arrive quickly, and the technical depth is strong compared to most budget hosts.
Ease of Use: SiteGround is highly user-friendly. Its Site Tools control panel is much more accessible to beginning site owners than traditional cPanel. SiteGround also hosts an array of tutorials and guides to help new site and business owners navigate site development and get the most out of their websites.
Managed WordPress: All shared plans include managed WordPress features that handle routine maintenance so you can focus on building your site. Automated migrations and updates save you time, and SiteGround’s Speed Optimizer and Security plugins make it easier to keep your site fast and secure. SiteGround remains a popular choice in the WordPress community.
High Speeds: SiteGround offers fast site speeds to support performance and search engine visibility. Google Cloud infrastructure, Ultrafast PHP (on GrowBig and higher), built-in caching, and a free CDN option contribute to consistently above-average performance.
Daily Backups: Automated daily backups (with up to 30 copies retained) provide peace of mind and can be a lifesaver if your site is ever hacked or experiences data loss. Backup restores are free on shared plans. You can also generate on-demand backups; they’re included on GrowBig and GoGeek and available on StartUp for a small fee.
Free Email Service: All SiteGround plans include the ability to create email addresses using your website domain. This creates a professional look for any business. You can create as many email accounts as needed, saving money over the cost of using a paid email service.
Free SSL Certificates: SSL certificates are essential for any website. All SiteGround plans include free SSL certificates via Let’s Encrypt with automatic issuance and renewal, making it one less thing that site owners need to worry about.
Focus on Security: SiteGround focuses on protecting its users from security attacks. Its proprietary AI and smart WAF block large volumes of malicious traffic daily, and the company regularly adds new custom firewall rules to prevent emerging vulnerabilities.
Easy Collaboration: SiteGround offers several WordPress collaboration tools ideal for businesses that work with multiple staff or parties. You can add user roles and assign access rights, allowing staff to contribute to and maintain your site. You can also transfer a website from your account to a different SiteGround client, allowing designers and developers to easily work with clients. With the GoGeek plan, users can register clients and give them white-label access to their website Site Tools, creating a professional impression while ensuring clients have continuous access to the work that the user is completing.
Monthly and Annual Plans: Many web hosting services require annual contracts and bill on an annual basis, which can be difficult for small businesses and startups. SiteGround offers both monthly and annual billing options, with the option to pay for one, two, or three years of service at a time to lock in your current rates. This flexibility means the service can work for many different businesses.
The Bad
Paid Professional Migrations: While SiteGround does offer professional site migration services, they cost about $30 per site, which can get expensive if you’re transferring multiple sites. SiteGround does offer a free WordPress Migrator plugin that automates WordPress site migrations.
No Traditional VPS Hosting: SiteGround doesn’t offer classic VPS plans. Instead, it provides managed cloud hosting with dedicated resources and auto-scaling. For many businesses this is an upgrade, but users specifically seeking a low-cost VPS plan won’t find it here.
Price Increases: SiteGround offers attractive introductory pricing, but rates increase when it’s time to renew your plan. SiteGround does offer value that justifies its pricing, but it’s definitely not the most affordable web hosting service available.
SiteGround Pricing and Options
SiteGround offers discounted introductory prices for new users. Even when that introductory period ends, SiteGround plans remain competitive considering the included features like SSL certificates, email, daily backups, and managed WordPress tools. You’ll get plenty of value out of the plan that you choose.
SiteGround Pricing
SiteGround’s shared hosting is offered in three tiers. All three include daily backups and free SSL certificates, a free CDN option, free email, and managed WordPress features. Ultrafast PHP, staging, and on-demand backups are included on GrowBig and GoGeek, while StartUp includes the essentials with the option to add on-demand backups for a fee.
The StartUp tier may be the base tier, but it includes everything a basic site needs. With 10 GB of web space and a “suitable for ~10,000 monthly visits” guideline, this tier offers excellent value for new sites.
The GrowBig and GoGeek tiers are ideal for those hosting multiple websites. The GrowBig plan includes unlimited websites, up to 20 GB of web space, and is suitable for ~100,000 monthly visits. That capacity is more than enough for many websites.
Large, high-traffic sites will benefit from the GoGeek plan, which includes 40 GB of web space and is suitable for ~400,000 monthly visits, plus advanced priority support and Git integration.
The SiteGround plans are comprehensive, and they include everything most sites will need, so there’s no need to worry about a long list of paid add-ons. As a result, the plans offer strong value; just remember that discounted prices apply only to the initial term and will increase at renewal.
SiteGround’s WordPress and WooCommerce hosting follow the same three-tier structure and pricing approach as general shared hosting, which simplifies comparisons and lets you choose based on features rather than a completely different price model.
This consistent pricing makes it easy to compare the different offerings. If site owners are still debating which type of site they want to build, the pricing consistency across different site types means they can base that decision on what’s truly best for their site, rather than choosing an option that might save them money.
For more power and dedicated resources, SiteGround also offers managed cloud hosting with four preset plans. Prices currently range from $100 to $400 per month. The Jump Start plan includes 4 CPU cores, 8 GB of memory, 40 GB of SSD space, and 5 TB of data transfer, making it suitable for smaller businesses and fast-growing sites.
The Business plan offers the performance that most businesses need. With 8 CPU cores, 12 GB of memory, 80 GB of SSD space, and 5 TB of data transfer, this plan is ideal for small and medium-sized businesses.
Large businesses with copious amounts of data will want to step up to the Business Plus or Super Power plans. These plans offer additional CPU cores, memory, and SSD space to support larger enterprises with specific storage and performance requirements.
Web Hosting
SiteGround’s comprehensive shared hosting plans are user-friendly and designed for the new business owner as well as the experienced site owner and developer. You can use WordPress or the SiteGround Website Builder (with AI content tools) to get online quickly, and SiteGround migration specialists can perform a professional, smooth site migration if you don’t want to use the free WordPress Migrator plugin. Weebly remains available via the app installer for those who prefer it.
SiteGround hosting supports popular CMS and CRM applications, and free installation of WordPress, Drupal, and Joomla for CMS sites will save you money and let you get started building your site. Other highlights include free SSL certificates, free email with your business domain, and convenient domain and WordPress management in Site Tools.
These offerings mean that new site owners can quickly get their websites up and running, while owners of existing sites can opt for a professional transfer if desired. This shared hosting is suitable for both large and small businesses, and the inclusion of elements like email service means that businesses can save money over having to pay for separate services or upgrades.
SiteGround WordPress Hosting
Created for WordPress webmasters and designers, SiteGround’s WordPress hosting is tailored to support this platform with the development and design tools that are most helpful.
The WordPress Starter tool can quickly take a WordPress site from an idea to a functional website, while a developer toolkit that includes SSH access, PHP version control, Git integration (on GoGeek), and WP-CLI tools gives site developers the control and functionality they need.
Daily backups are automated and stored, while collaboration tools let developers easily share sites with staff or with clients, while still retaining control of site access and editing capabilities. On-demand backups are included on GrowBig and GoGeek and optional on StartUp.
The WordPress hosting offers impressive functionality and tools designed to make a developer’s life easier. The developer toolkit and the staging tool (available on GrowBig and GoGeek), which allow developers to work on sites before pushing the changes live, are particularly valuable.
SiteGround’s WordPress hosting is a comprehensive solution at a fair price that will appeal to site developers and specialists. SiteGround continues to be a strong player for WordPress sites thanks to its performance stack, tools, and support.
SiteGround WooCommerce Hosting
For WooCommerce site owners, SiteGround’s WooCommerce hosting comes with an array of tools to support site development and management.
WooCommerce is pre-installed to save you time, and it’s automatically updated to ensure your site is functional and protected against the latest security threats. Smart caching designed specifically for WooCommerce ensures that your store loads more quickly, and daily backups offer peace of mind.
SiteGround’s GrowBig and GoGeek plans include a staging tool that’s also highly valuable, allowing you to test changes on a staged copy of your site so you don’t disrupt your store’s functionality with edits and additions.
This WooCommerce hosting supports the unique needs of a WooCommerce store owner. The features make developing and adding to your store easy, while essential features like pre-installed SSL certificates and daily backups ensure you’ll receive everything needed to keep your store operating at its best.
SiteGround Cloud Hosting
Whether you’re ready to take your business to the cloud for the first time or are looking to transfer your hosting, SiteGround’s cloud hosting appeals for many reasons. Cloud hosting is fully managed by experienced developers, so you don’t have to focus on the IT side of your business.
Dedicated resources ensure speed and efficiency, and you can add more CPU and RAM whenever you need it. An auto-scale option will automatically respond to traffic increases to ensure consistent performance and to prevent downtime.
Other perks include your own dedicated IP, as well as direct SSH access, daily and on-demand backups, staging, and a free CDN to enhance site speeds for visitors from other geographic locations.
This cloud hosting is a comprehensive package that’s full of features that enhance performance. Cloud issues receive priority support from SiteGround, giving you peace of mind that your business will always be top priority. Current preset plans range from $100 to $400 per month depending on resources.
Comparing The Best Web Hosting Services
There are plenty of great hosting services, so be sure to read our full, in-depth review of the best web hosting services before deciding on the best service for your needs.
While SiteGround might not be the absolute cheapest web hosting service, it does have many benefits that make it an appealing choice. All of its plans include essentials like SSL certificates and daily backups, while extra perks, like email services, are also included. And you get the same three-tier structure and feature set across shared, managed WordPress, and WooCommerce hosting, which makes those options attractively straightforward to compare.
Fast speeds and impressive customer service make SiteGround a highly popular option, and specialized plans for WordPress developers and WooCommerce site owners ensure that the service supports the needs of each individual business. All in all, SiteGround is a quality web hosting service that can be ideal for small businesses, startups, and new site owners who need a user-friendly platform with quality support.
