There are lots of reasons you might need to record a phone call: important meetings, interviews, over-the-phone training sessions, verbal agreements, or even to preserve…
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How to Become a Good Call Center Agent and Get Promoted
Mastering the skills required to become a good call center agent is worth your while. With more remote call center jobs than ever before, skilled…
3CX is the Best Free Call Center Software (+ A Runner Up)
There’s no shortage of companies claiming to provide the best free contact software out there. But most providers fall short, giving you free plans with…
9 Customer Retention Strategies that Don’t Suck
Customer retention measures what percentage of your customers stay with your business over time. It’s essentially your brand’s ability to turn customers into repeat buyers…
Dial-in Conference Calls are Useless. Except in 2 Cases
Today, video conferencing is the most popular way to conduct meetings for remote teams and other groups of people in different locations. For the most…
2 Easy Ways to Join a Conference Bridge Call (+Tips for a Smooth Call)
Conference bridge calls are like virtual meeting rooms where people can join discussions remotely from any location. Getting everyone on the call may seem challenging,…
The Easiest Way to Remove Personal Information From Google
If you’ve typed your name into Google and felt uneasy about how easy it is to find your personal information, the good news is it’s…
Ignition Review
If you’ve been in business a while, you know that the Go-to-Market (GTM) process for launching new products or features can be overwhelming. From launch…
7 Best Online Reputation Management Services (2024 Review)
It’s tough to think about outsourcing something as intangible as a reputation. To help you out, we curated a list of the best online reputation…
Best Simple Project Management Software
Juggling dozens of tasks and people can drive you crazy, right? It shouldn’t. If you have a simple project to manage, there are a number…