Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to…
The 31 Best Homepage Design Examples and Ideas for Your Website
6 Colors That Are Proven to Boost Sales
The Best Website Color Palettes to Increase Engagement in 2024
7 Call to Action Examples You Have Never Seen Before
How To Build Your First Sales Funnel In Under 1 Hour
9 Call Center Interview Questions That Expose #1 Prospects
Hiring agents for your call center can be hard. You publish one job posting, receive a mountain of applications, and your real work doesn’t even…
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day Trial5 Steps to Make Chatbot Call Center Convos Feel Human
Although chatbots can be extremely helpful for call centers on the backend, they still don’t have a great reputation among customers. Simply put, since a…
How to Reduce Hold Time in a Call Center in 1 Swift Action
There are a lot of ways you can reduce average hold times in your call center. Some involve complicated, multi-step processes that require a ton…
Out of All The Ecommerce Challenges, These 7 Are Fatal
While the B2C ecommerce industry grows at a compound annual rate that’s already over 10% per year, individual online retailers continue to face a lot…
Ecommerce Roles: The Best Roles To Make Big Money
With the global ecommerce industry steadily growing each year, it’s clear that retail is transforming to accommodate more and more of online shopping’s share of…
The IVR Authentication Procedure Least Prone to Fraud
Sometimes you only need to enter a simple password before you can gain access to a given application. In other cases, like when your user…
What Is WordPress Hosting (+ The Type You Should Use)
Website hosting, including WordPress website hosting, is one of the most important aspects of building and managing an online business. By simply choosing an inferior…
Why a Smart IVR Is Harder to Make Work Than Most Realize
If AI could get tired of being talked about, it probably would by now. Instead, it’s getting shoehorned into just about every facet of everyday…
#1 Software To Use To Build A Call Center Knowledge Base
A call center’s knowledge base includes vital information about its overarching business, including everything from standard operating procedures and company policies to troubleshooting guides and…
The 7 Best Healthcare & Medical Call Center Software–2024
The best healthcare call center software improves the patient experience AND optimizes internal workflows to keep your practice running smoothly. The wrong one can leave…
3 Ecommerce Success Stories & How To Beat The Odds Too
With millions of ecommerce websites currently on the internet, shining the spotlight on your own business and finding success is far more challenging than before. …
IT
279 articles
Website
226 articles
Conversion
197 articles
Operations
103 articles
Marketing
77 articles
Workflow
75 articles
Design
70 articles
Sales
65 articles
User Experience
52 articles
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day Trial