Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to…
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Why Settle for a Lame IVR Recording? Great Ones Are Free
We all know that first impressions matter, so if the programmed voice on your company’s IVR phone system is the first point of contact for…
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Free 30-day TrialSquaretalk Review
Squaretalk offers a budget-friendly, adaptable, and intuitive cloud communication platform to enhance your sales and support teams’ performance and productivity. Its vast selection of local,…
Ignition Review
If you’ve been in business a while, you know that the Go-to-Market (GTM) process for launching new products or features can be overwhelming. From launch…
Polaris PSA Review
If you run a modern business, you know that precision in your project management and resource allocation is a must. That’s why many businesses today…
Printful Review
Printful is a popular print-on-demand company that’s been helping entrepreneurs and businesses bring their designs to life since 2013. The company model is simple: customers…
How to Recognize and Defend Against 5 Common VoIP Fraud Tactics
As Voice over Internet Protocol (VoIP) systems continue to grow in popularity, so too do the exploits that criminals are using to defraud these networks….
The Complete Call Center Fraud Prevention Checklist
Call centers are all about speed, but in the race to be as helpful and efficient as possible, many companies might be leaving themselves open…
Toll Fraud is Costly Nightmare That’s 100% Preventable
Toll fraud happens when scammers illegally access a company’s phone system to call high-cost, premium-rate numbers. It is a serious issue in telecommunications, costing the…
With Cloud IVR, Yes, You Do Offer 24/7 Customer Service
Imagine customer service that never sleeps—meaning you’ll face no late-night support scrambles and won’t have to worry about the limitations of human schedules and resources….
How To Set Up IVR Payment Without Storing Credit Card Data
Interactive Voice Response (IVR) payments allow customers to handle purchases and pay bills by interacting with an automated system. This means your customers no longer…
8 IVR Survey Tips: Get Vital Feedback Instead of Noise
IVR surveys are a set of pre-recorded automated questions customers can answer via voice or phone keypads. Aside from the benefits IVR systems themselves provide—like…
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