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This article was written by today’s Daily Eggspert. If you would like to contribute as an Eggspert, please reach out to us here.

Why Are We So Afraid To Speak To Our Customers?

by Today's Eggspert

Often in business we get too bogged down by the numbers and forget the actual value of speaking with our customers and prospects. I’m not just talking about sending the quarterly customer satisfaction survey, I’m talking about undertaking full qualitative user testing and research to fully understand your customers.

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literally addicted to the stuff I'm seeing in @CrazyEgg. Such a fantastic piece of software! #Marketing #Content #Digital

Chris Vella-Bone

@chrisv2432