Outsourcing something as intangible as your reputation can feel strange at first. But bringing in specialists is often the fastest, most reliable way to give your reputation the consistent attention it deserves. If you’re wondering which online reputation management company to hire, you’re in the right place.
The Best Online Reputation Management Services in Under 5 Minutes
Reputation Defense Network is your best bet if you’re facing an active online attack. They can deploy fast countermeasures, bring in legal support when warranted, and begin stabilizing search results in as little as two days.
Rhino Reviews is ideal for businesses that need help setting up and optimizing online profiles, managing reviews at scale, and staying on top of social media engagement without adding headcount.
BetterReputation is our top pick for individuals cleaning up their online image. Whether you’re dealing with bad press, arrest records, or lingering legal coverage, they focus on affordable, practical solutions that reshape what people see when they search your name—without draining your budget.
Erase.com is a strong choice when you need targeted content removals plus search suppression. They work to take down policy-violating items and reinforce positive results so page one reflects the full story—not just the worst moments.
NetReputation does a bit of everything for companies that want comprehensive, end-to-end support. Have a personal brand to maintain? InternetReputation.com specializes in that. Full-service agencies like REQ and Matter Communications offer broader digital marketing muscle—REQ stands out for real-time reputation tracking, while Matter focuses on long-term content and PR programs that compound over time.
Prefer a lower-cost, do-it-yourself approach to reviews? Birdeye is a strong option for centralizing and streamlining review management across dozens of platforms. You can also dig into our roundup of the best reputation management software and our hands-on guide to repairing your online reputation if you’d rather tackle it yourself.
#1 – Reputation Defense Network — Best if You’re Currently Experiencing an Online Attack
Googled your business or name and realized you’re under attack? Anyone else who searches is seeing the same thing.
The good news: you have options—whether the claims are true or not.
Reputation Defense Network has specialized in defamation response for over a decade.
They’re one of the few firms on this list that can coordinate with attorneys when legal grounds exist, helping you pursue removals and injunctions while also suppressing harmful content.
Instead of relying only on in-house staff, RDN taps a network of investigators, analysts, SEO specialists, digital forensics experts, and lawyers. “Network” isn’t just branding—it’s the operating model you get.
Most clients begin seeing movement within 2–14 days, which is unusually fast for this space.
They also align pricing to outcomes, provide performance guarantees, and pair quick wins with proactive, longer-term strategies that keep negative coverage from resurfacing. You’re not just putting out today’s fire—you’re hardening your reputation for the future.
If you’re fending off an online attack or believe you have a legal case, the choice is straightforward: go with Reputation Defense Network.
#2 – Rhino Reviews — Best for Review, Business Profile, and Social Media Management
If you’re not under attack right now, the smartest play is to build a durable reputation before a crisis hits. Establishing strong profiles and steady social proof today reduces the impact of negative results tomorrow and improves how customers perceive you across the board.
Doing it yourself is a full-time job. Learning how to do it well takes even longer.
That’s where Rhino Reviews comes in.
They’ll set up and optimize profiles on Google, Yelp, Bing, and 125+ directories; prevent and dispute unfair reviews; and systematically encourage happy customers to share feedback in the places that matter.
On social, Rhino can build a cross-channel strategy, produce content, monitor comments and mentions, respond to DMs, and coordinate takedowns of content that violates platform rules.
Our favorite part: you choose the scope. Already have a social media manager? Great—Rhino can focus on reviews and directory optimization while your team handles posting. Their plans are flexible so you can fill the gaps instead of replacing what’s working.
And if a crisis does hit—disgruntled ex-employee, viral post, targeted smear—you’ll have an experienced team to help manage the fallout.
Get a free reputation analysis to see where you stand.
#3 – BetterReputation — Best for Individuals that Want to Clean Up Their Online Image
BetterReputation focuses on individuals who need an affordable, no-nonsense path to a cleaner search presence—whether you were accused unfairly, faced charges, or just can’t shake outdated coverage.
Unlike firms that rebuild every program from scratch, BetterReputation uses a proven playbook designed specifically for personal cases.
By specializing in individuals, they streamline costs and timelines. A lean, remote team with no sales overhead means fewer layers and faster execution.
Those savings go straight to you.
Even with a lower price point, you still get hands-on service and high-quality deliverables. Think boutique “mom-and-pop” attention rather than being a ticket number at a giant agency.
No IVR purgatory, no bouncing between departments, and no upsells you don’t need. Text or email your account manager and expect a prompt response—the entire process is designed to be simple and accessible.
Because they operate efficiently, they can devote meaningful time to each client without overcharging. Many people save $17,000–$20,000 compared to larger competitors—without sacrificing speed, quality, or five-star care.
Their pricing starts at $1,000 a month, and they’re confident enough to offer a full refund if you’re not happy with your results in the first 30 days.
And the best part? You can cancel anytime.
Fill out the quick form to get started.
#4 – Erase.com — Best for Content Removals and Search Result Suppression
Erase.com focuses on two high-impact levers: getting harmful items taken down when policy allows and pushing what’s left off page one. If you’re facing stubborn links, mugshot sites, leaked data, or unfair coverage that keeps resurfacing, they pair targeted removals with steady suppression to improve what people actually see.
The team prioritizes takedowns with clear grounds—platform policy violations, doxxing, privacy abuses, or outdated personal data—then builds a content and distribution plan to strengthen positive assets that deserve to rank.
For businesses, Erase.com can coordinate review disputes, listing cleanups, and publisher outreach while reinforcing brand profiles and owned media. Individuals get a practical, step-by-step plan that doesn’t require you to become an SEO or legal expert to move forward.
The value is focus: no gimmicks or spam, just systematic removals where possible and durable search suppression everywhere else.
Request a confidential evaluation to see which items qualify for removal and what it will take to reshape page one.
#5 – NetReputation — Best for Larger Companies that Want to Defend Their Reputation from Every Angle
NetReputation is one of the few full-service firms we recommend with confidence. If you want a single partner to shore up every angle—profiles, reviews, content, PR, and removals—this is a strong pick whether you’re maintaining momentum or digging out of a hole.
Their approach is holistic and human. Nothing spammy or artificial—just steady, durable work that builds trust over time.
They start with a deep-dive audit to assess where you stand. From there, you’ll get a tailored plan that can include social profiles, directory listings, review platforms, guest posting, your blog, Wikipedia, press releases, and more.
Then they execute. NetReputation researches, writes, publishes, and promotes ongoing campaigns that actually move the needle in search.
Expect help across PPC and social ads, SEO, crisis management, brand positioning, and strategic content removal when possible—all under one roof.
They also work with individuals. Privacy, content, branding, and monitoring programs help you keep personal data locked down while building a strong, consistent presence.
Schedule a free consultation to explore options.
#6 – InternetReputation.com – Best for Personal Brand Management
InternetReputation.com is excellent for monitoring and growing personal brands.
Whether you’re job-hunting, vying for an executive role, growing as a creator, or monetizing your expertise, you need visibility and protection at the same time.
The internet can be unforgiving. People behind keyboards have nothing to lose by sharing opinions—fair or not.
First, InternetReputation.com helps you establish and optimize the must-have profiles for both algorithms and humans, then rounds them out with the digital assets you’re missing. Next, they set up social listening that tracks search results, social channels, major review sites, communities, and news mentions.
If you want, they’ll respond on your behalf so you can stay focused on the work that matters.
They’ll also run proactive content programs to elevate your best stories in the right places, so opportunities find you instead of the other way around.
Finally, they help safeguard your identity with privacy protection and monitoring.
Book a free consultation to see what a tailored plan looks like.
#7 – Birdeye – DIY Multi-Channel Review Management
Birdeye is an all-in-one platform for generating, monitoring, and managing customer reviews from a single dashboard. It’s powerful yet simple enough for small teams, which is why it’s trusted by more than 100,000 local brands.
Birdeye tracks reviews across 200+ sites, alerts you to new feedback, and lets you reply from one place so you never miss a beat.
Getting customers to write reviews can feel uphill.
Birdeye makes it easier by automating outreach, channeling satisfied customers to public sites, and keeping negative feedback internal whenever possible.
With Birdeye, you can:
- Automate review generation campaigns
- Create QR codes to request reviews in person
- Turn post-purchase surveys into public reviews
- Share reviews on your website and social channels
- Add a review widget to your website
- Create a review microsite that shows up in search results
Built-in analytics surface what’s working, what’s not, and where to focus next—no exports or data wrangling required.
If you prefer to DIY your review management, Birdeye is the gold standard.
Request a free demo to see it in action.
#8 – REQ — Best for Real-Time Reputation Tracking
If you want decisions driven by data, REQ is a standout.
Beyond traditional services, REQ provides a proprietary dashboard that analyzes search, reviews, and social in real time. Using qualitative and quantitative metrics, you’ll see a living reputation score and the specific signals influencing it.
That level of visibility shows not just how customers see you—but why—so you can fix root causes and scale what’s working.
REQ’s scoring incorporates:
- Social media
- Sentiment analysis
- User behaviors
Results are broken out at local, regional, and global levels. Whether you have one location, a cluster in Oregon, or a worldwide footprint, you’ll get the right granularity.
Live tracking and alerts ensure you never miss a mention, negative review, or glowing testimonial.
As a full-service agency, REQ can also support PR, advertising, SEO, branding, content, and design. The analytics are the hook; the execution makes the impact.
Get in touch to see the dashboard and discuss strategy.
#9 – Matter Communications — Best for Complex, Long-Term Content and PR Strategies
Matter Communications is a full-service PR and content agency that uses storytelling to make brands feel human. They don’t stop at surface questionnaires—the team digs into what truly sets you apart.
In short, they help your business feel personable—never corporate or faceless.
That’s difficult at scale, especially across markets or countries, but it’s Matter’s specialty.
They build strategy around your brand narrative, then execute on media relations, long-form content, influencer programs, event support, and executive visibility.
They also offer podcasts, copywriting, UX/UI, brand planning, campaign development, and opportunity planning.
As a full digital agency, Matter can plug into whatever you need.
To be clear, this isn’t a review-removal shop or a turnkey review generator. It’s the partner you hire to elevate brand perception and create momentum that lasts.
Reach out to explore a long-term plan.
Methodology For Choosing The Best Online Reputation Management Solution
We thoroughly vet every company we recommend. Here’s the framework we used—and what you should evaluate, too.
Clear Deliverables
The best providers make it crystal clear what steps they’ll take to repair your reputation.
This shouldn’t be guesswork. You should see concrete milestones, performance indicators, checks and balances, and what success looks like at the end.
Look for a provider that builds a strategy, executes, and optimizes based on testing and data. Robust reporting and analytics are non-negotiable.
For example, REQ maps out a clear engagement roadmap—starting with discovery, then layering on management tools to analyze the landscape and quantify your current perception.
A lack of clarity creates friction and stalls growth. Decide which platforms matter to you and don’t abdicate every decision to your provider.
Don’t just read the website and click “buy.” Reach out, explain your situation, and ask how they would approach it.
Request examples of similar problems they’ve solved. If they refuse to share case studies or anonymized examples until you subscribe, that’s a red flag.
Honesty about fit is key. Not every firm can help every situation—be proactive and vigilant while you evaluate partners.
Transparent Pricing
Always read the fine print.
Watch for hidden fees tied to “extras” you assumed were included.
Ideally, pricing should list exactly what you’ll get. A service-level agreement helps align expectations.
Scan third-party reviews, too. If you see patterns of unexpected charges or slippery billing, move on.
Lack of transparency is a recipe for disputes. Confirm onboarding, deliverables, change requests, and cancellation terms before you sign.
It’s also worth securing a direct point of contact who can answer billing and scope questions quickly.
Top-Tier Account Management
A dedicated account manager who understands your business accelerates everything—from day-to-day requests to crisis response.
Some providers don’t offer this. If you can’t get clear, timely communication, it’s unlikely they’ll represent your brand well online.
For urgent issues, you shouldn’t be stuck with a chatbot or slow email thread. Your reputation is live 24/7—your support should be responsive, too.
When vetting providers, speak with support—not just sales. Confirm who your point of contact will be and whether they can actually execute changes—not merely relay messages.
All the features in the world don’t matter if you can’t get timely help, especially if billing or legal concerns pop up unexpectedly.
Technology
Reputation management is a service, but the tech behind it matters just as much.
Evaluate two layers of technology:
- What technology powers the provider’s monitoring and analysis?
- What technology do you get access to as the client?
Ask how they track mentions, detect surges, and identify coordinated attacks. Are they running proprietary models or just piping in Google Alerts?
Best-in-class tools surface both mentions and sentiment so you can prioritize what needs action.
Some providers include self-service dashboards for responding to reviews across platforms.
Others add real-time insights and AI-assisted review responses to help you keep pace without sacrificing tone.
Choose the balance of service and technology that matches your goals and internal capacity.
Proactive vs. Reactive Reputation Management
In a perfect world, reputation work is ongoing.
If you monitor reviews, respond consistently, publish helpful content, and keep profiles current, small bumps stay small.
Still, some incidents—like coordinated defamation or viral misinformation—require specialized response. In those cases, work with a firm that can handle urgency, removals, and legal coordination when appropriate.
DIY alerts and software are great for day-to-day management, but they’re rarely enough for high-stakes crises.
So build proactively—and have a reactive plan in your back pocket for one-off spikes or targeted attacks.
Expanding Your Knowledge: Best Online Reputation Management
What’s the best online reputation management service?
Reputation Defense Network is a strong choice if you’re being attacked or think you have a legal case. Rhino Reviews helps businesses manage profiles, social media, and reviews at scale. BetterReputation focuses on individuals, while Erase.com specializes in content removals paired with durable search suppression.
There’s no universal “best”—match the provider’s strengths to your situation.
How do I clean up my online reputation?
Start by claiming and verifying every major business profile. Fix inaccurate info, upload current photos, and standardize NAP (name, address, phone) data. Reply to reviews and flag anything that violates platform policies for removal.
You can also hire a firm like BetterReputation, Reputation Defense Network, or Erase.com for expert guidance, faster removals where possible, and structured content programs that push positive results higher.
What are the best strategies to manage my online reputation?
Publish helpful content on your site and social channels so you control more of page one. Keep messaging consistent and professional across platforms.
Set up alerts for reviews and brand mentions so you’re notified when something new lands. Quick, measured responses prevent minor issues from snowballing and stop misinformation from spreading.
What can I do to protect my online reputation?
Manage reviews proactively. Thank happy customers and address negative feedback respectfully with solutions. Prospects notice how you respond as much as what was said.
You can also retain a reputation service to harden your defenses. Solutions like Reputation Defense Network help pursue removals when justified and suppress harmful content in search results.
Is online reputation management worth it?
Yes—for businesses and individuals. A trustworthy search presence increases conversions, job opportunities, partnerships, and press. Ignoring your reputation can quietly cap growth or cost you deals you never knew you lost.
If your reputation is negative or nonexistent, expect friction acquiring customers and advancing your career. Investing here pays compounding dividends.
How can I monitor my online reputation?
Set up alerts for your brand and executives so you’re notified when reviews, social posts, or articles mention you. Centralize review monitoring so responses don’t slip through the cracks.
Many firms offer monitoring dashboards. Reputation Defense Network, Rhino Reviews, InternetReputation.com, NetReputation, Birdeye, and Erase.com all provide user-friendly ways to track and respond.
How much does online reputation management cost?
Basic software typically runs $50–$100 per month. Managed services generally start around a few hundred dollars per month and can reach $5,000–$15,000+ for complex cases. Costs vary based on scope, speed, and whether legal action or removals are involved.
Some firms align fees to results—if they don’t deliver new reviews or content suppression, you don’t pay those portions. Most pricing is customized, so expect to request quotes tailored to your situation.
How do I choose an online reputation management company?
Start with specialists that match your needs—crisis response, personal branding, review management, or full-service programs. Then book consultations, ask pointed questions, and compare strategy, timelines, deliverables, and pricing clarity.
How do I clean up my reputation on Google?
Identify negative or unwanted results, then pursue removals when policy allows—either directly with Google or the publishing site. In parallel, publish accurate, helpful content on your site and trusted platforms to outrank the bad and push it down the SERPs. If you’d rather not manage it yourself, retain a reputable firm to handle takedowns and suppression for you.
For step-by-step instructions, see our guide on how to remove unwanted search results from Google.
