Facebook Hashtags: To Use or Not to Use… That’s the Question

by Julia Borgini

Last updated on July 14th, 2017

The blog at CrazyEgg got a question from a reader recently, wondering about Facebook hashtags. The reader wanted to know if it was worth using them and, if so, could we shed some light on the topic.

I was curious too, so I did a little research. A quick search for “hashtags on Facebook” brings up a number of articles, including:

Eep, that’s pretty negative and depressing.

Hashtags have been out for almost a whole year on Facebook, and it doesn’t appear that people (or brands) are using them too often. I know I haven’t used them, either personally or professionally, and most of my network has ignored them too.

But what about in marketing? There don’t seem to be a lot of  “Hashtags for Facebook” guides out there though. Hmm, it doesn’t look like any marketing gurus are giving seminars or webinars on the subject either. What gives?

Are hashtags useful on Facebook, or are they dead?

Before we dive into the discussion, let’s quickly go over what hashtags are and where they came from.

facebook hashtags - placeit
Source: Placeit.net

What’s a hashtag?

Originally started on Twitter by Chris Messina, they were a way to filter and sort through the massiveness of messages found on Twitter. Essentially, it was a way to filter discussions in a simple way. Click the hashtag to see all tweets from people on that topic. You could find and follow all sorts of new people this way.

Facebook didn’t need to bother with hashtags because users could control what information to see in their News Feed. Think of it this way: On Twitter, it was an active way to seek out information; on Facebook you got the information passively in your News Feed.

Instagram and other social media platforms embraced the idea of the hashtag because they too were platforms where users had to actively seek out the information and users. Google+ and Facebook rely on their platform rules and algorithms to filter the information for you.

Back to the question….

Are hashtags useful on Facebook?

In a word, no. Wait, what?

It’s true. For the very reason that they ARE useful on platforms like Twitter and Instagram, they’re NOT useful on Facebook.

Think about it this way:

When you go to Facebook, you’re probably looking through your News Feed for news on your friends and family. Even if you’ve Liked a brand on the site, the information still comes to you in your News Feed.

You see all the updates and pictures that have been posted by both friends, family, and brands. And then you log out. Can you think of any time that you continued to surf through various pages? Probably not.

Compare that to your experience on Twitter.

You open the app on your mobile phone or tablet, and scroll through your feed. Someone uses a hashtag for one of your favorite TV shows, so you click on it to see who else is talking about it. Maybe the star of the show? The writer? Director? You then lose the next hour as your scroll through all the updates with that hashtag, and maybe even made a new friend who also likes that show.

And there you have it: The reason why using hashtags on Facebook will never catch on (and in fact, hasn’t caught on in the almost full year that they’ve been available.) The platform itself doesn’t lend itself to the notion and practice of hashtags.

No one spends hours on Facebook scrolling through updates based on a hashtag (spending hours playing Candy Crush Saga or Bejeweled Blitz, sure, but reading through messages? Nope.)

Here’s the science to back it up

EdgeRank did a study on hashtags, analyzing more than 500 Pages that posted both with and without hashtags. After looking at 35,000+ posts, they found only 6,000 had hashtags. That’s only 17% of the posts on Facebook.

When they dug deeper into the numbers, they found that hashtags didn’t have a positive impact on the brand’s engagement levels on Facebook.

 Engagement on Facebook - EdgeRank Checker

Compare that to Twitter, where EdgeRank found that using a hashtag typically doubled the chances of a message being retweeted. More than 70% of the Fortune 500 brands they looked at experienced an increase in retweets when they used a hashtag. Seventy percent!

When CNET reached Facebook for comment on these numbers, they said that their algorithms “are focusing on posts with high-quality content, rather than simply hashtags.”

It appears, then, that hashtags aren’t really gaining a foothold on the social media user; however, if you’re still looking to use them in your marketing campaigns, here are some tips to make sure you’re getting a good return on investment on them.

Facebook Hashtag Tips

Tip #1-Review your Facebook Insights regularly

Facebook Insights  is the administration panel for Page owners on Facebook. When you put a hashtag in a post, make sure to check out your Reach and Engagement numbers for those posts to see if the hashtags are making a difference.

Tip #2-Cross-post your content

This will save you time in your social media campaigns, especially if you’re using a tool that publishes to multiple platforms at once, like Hootsuite.

Tip #3-Hashtags are still affected by Privacy settings

Mari Smith, Facebook Marketing Expert, sums up the issue nicely in this post on, what else, Facebook:

  • Hashtags work on personal profile posts, fan page posts, group posts, event posts, and all comments.
  • As with all personal profile features on Facebook, privacy settings prevail.
  • If you publish a post on your profile to friends only, and the post contains a hashtag, the hashtag will be clickable and open up to display all other posts on Facebook containing that hashtag.
    • Public posts—with or without hashtags—are public.
    • But, ONLY friends can see friends-only posts that show up in hashtag searches.
  • Private (friends-only) posts—with or without hashtags—are just that: private and visible to friends only.
    • Even when friends include hashtags in comments on your friends-only thread, your post is still private and visible just to your friends.
  • With hashtags shared in private groups, that clickable hashtag will open to show public posts with that tag (along with any friends’ posts with that tag), but posts from the private group would only show to members.
  • Individual comments on threads do not surface in hashtag searches; just posts show in searches.

Tip#4-Research your hashtag before using it

No sense in using a hashtag all by yourself, right? You want people to share it, and also avoid the embarrassing problem of using one that’s been used for an entirely different purpose and doesn’t align with your company message.

Tip#5-Use hashtags sparingly in each post

Facebook doesn’t limit your posts by character, so you can type away to your heart’s content. Likewise, you can add as many hashtags as you want to a Facebook update. However, it’s not recommended since it’s a red flag to both Facebook and users.

SocialBakers took a snapshot of hashtag usage on Facebook earlier this year and found that the majority use less than five hashtags per update, with the highest number being in the 1-3 range.

How many hashtags should I use on Facebook?

Still want to use hashtags on Facebook?

After reading all this, and you’re still keen to use hashtags on Facebook, go right ahead. Just don’t say we didn’t warn you.

Read other Crazy Egg posts by Julia Borgini here.



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Julia Borgini

Julia Borgini helps Geeks sell their stuff. A self-proclaimed Geek & writer, she works with B2B technology & sports companies, creating helpful content & copy for their lead generation and content marketing programs. Follow her on Twitter @spacebarpress to see what she's writing about now.


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  1. Andre L. Vaughn says:
    August 29, 2016 at 9:07 pm

    Very good article by the way! I recently did a little research on this topic and found that hashtags on FB doesn’t work in comparison to IG and Twitter. Their platforms (at it seems) tend to also not reach a lot of people unless you are buying ads. Thanks for this content too!

  2. Anonymous says:
    April 18, 2016 at 4:40 am

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  3. William says:
    July 29, 2015 at 10:47 am

    It is definitely great to hear the proof behind not over hashtagging. I will have to get better at researching the correct hashtag to use. Well maybe two. Want to see how well they work in all social networks.

  4. Françk says:
    March 26, 2015 at 5:56 am

    Hashtags are annoying as hell.

    • Kathryn Aragon says:
      March 26, 2015 at 8:52 am

      lol. I’m sure you aren’t alone.

    • Shawn says:
      April 25, 2016 at 11:43 am

      What don’t you like about hashtags? I have found people that complain about hashtags are the same people that complain about everything.

  5. Anne says:
    December 3, 2014 at 10:41 am

    I use them but they aren’t cached or saved. I can see the hashtag and click on it, but the #page shows NO results. waste.

  6. Karin says:
    October 15, 2014 at 10:31 am

    Why can I only see recent posts when searching a hashtag in Facebook, and not all posts with that hashtag?

    • Brannon says:
      October 21, 2014 at 2:22 pm

      I want to know this also. It’s very annoying because I’ve made several posts with the same hashtag as a means of categorizing the posts and there’s no way to see them all.

  7. Tebogo says:
    October 5, 2014 at 12:16 am

    Thank you so so much! Great sharing!

    • Neil Patel says:
      October 5, 2014 at 9:56 pm

      Tebogo, glad you found it helpful. Thanks for the feedback 🙂

  8. Gust Lenglet says:
    September 25, 2014 at 1:30 pm

    As a “newbie” to Twitter and Facebook, it seemed easier to use hashtags in Twitter. Posts are very short and with the volume, hashtags made it easier to find what you wanted. On Facebook, it just doesn’t seem “natural” to use them, nor does it accomplish anything. Perhaps it’s just me???

    • Kathryn Aragon says:
      September 25, 2014 at 3:33 pm

      Hi Gust. Maybe it’s because hashtags are new to Facebook. That’s what makes it awkward for me.

    • Neil Patel says:
      September 25, 2014 at 4:26 pm

      Gust, It definitely is odd at first. However, you can go through and find content and trending topics by using hashtags on Facebook. Sometimes it’s a good tool to use to gauge user sentiment, etc..

  9. James Gray says:
    July 17, 2014 at 12:52 am

    And Neil, I am also visitor of your quicksprout blog. Its also helpful for me.

    • Neil Patel says:
      July 17, 2014 at 1:36 pm

      James, glad you find it helpful 🙂

  10. James Gray says:
    July 17, 2014 at 12:42 am

    Thanks for your response guys. 🙂

  11. James Gray says:
    July 16, 2014 at 4:49 am

    So we don’t need to stop using hashtags also on Facebook? Right.

    • Kathryn Aragon says:
      July 16, 2014 at 9:41 am

      Nope. Keep using them. Just don’t overuse them.

    • Neil Patel says:
      July 16, 2014 at 2:39 pm

      James, keep using them in moderation 🙂

  12. James Gray says:
    July 11, 2014 at 5:00 am

    Fab post. I used hashtags on Facebook, Twitter and Google+ . Please tell me that. Hashtags are useful on Google+ ?

    • Kathryn Aragon says:
      July 11, 2014 at 8:17 am

      Hi James. Yes, hashtags are useful in Google+ too. 🙂

    • Neil Patel says:
      July 11, 2014 at 1:25 pm

      James, yep. They are becoming even more vital throughout many other social channels too!

  13. Brian says:
    May 10, 2014 at 4:05 am

    I use it occasionally on my brand pages and also as a user. I don’t think it hurts if you use themn sparringly.

    • Kathryn Aragon says:
      May 10, 2014 at 1:45 pm

      Brian, thanks for sharing. Hashtags are useful, I’ve found. But as you said, they shouldn’t be overused.

    • neil says:
      May 11, 2014 at 7:11 pm

      Brian, great points. Thanks for the share 🙂

  14. Amanda Shaw says:
    May 7, 2014 at 12:47 pm

    Great article! I’ve had trouble explaining why I HATE hastags on Facebook. Now I have some research to back it up. 🙂

    • Julia Borgini says:
      May 7, 2014 at 1:10 pm

      Glad you liked it Amanda. Feel free to share the article. 🙂

    • neil says:
      May 7, 2014 at 1:28 pm

      Amanda, glad we could help 🙂 Thanks for the feedback!

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