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7 Top Live Chat Software Solutions Reviewed

by Sherice Jacob

Update: We’ve created a new article for 2015/2016 on this topic. Please visit: https://blog.crazyegg.com/2015/11/05/top-live-chat-software/. You already know how live chat software can increase conversion rates when used correctly. But what you may not know is exactly which of the dozens of live chat products out there is right for your…

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Understanding The User Experience

by Sabina Idler

User experience. It’s not a new concept, yet it seems that we all have our own ideas about what it is and what it means. Based on definitions I glean from a quick Google search, “UX” describes the individual perception, thoughts, and responses with respect to a product, system, or…

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