If you get a message on your screen that says “Service Unavailable” when you’re trying to make a phone or video call, this is a…

Efficient customer support can set your business apart from the competition, and in today’s tight market, you need every advantage you can get. Helpshift’s motto…

Imagine setting up a video call for the most important investor meeting of the year and dealing with jitters, lag, and connectivity issues the whole…

RTP stands for real-time transport protocol, which is useful for delivering live media streams over TCP/IP networks. These streams are usually set up to be…

Ports are the usual suspects and scapegoats when something doesn’t work right in any internet connection, whether it’s a multiplayer video game or a stand-up…

If you are a Voice over Internet Protocol (VoIP) user, you may experience some occasional glitches and choppy sounds. These can be caused by many…

A Private Branch Exchange system (PBX) is a private telephone network that allows businesses to give employees unique phone numbers within their networks while also…

How you record a phone call on Android depends on what device you’re using, who your carrier is, and what operating system (OS) or software…

A free Session Initiation Protocol (SIP) trunk seems like a great way businesses and organizations can save money on their VoIP phone bills, but it…

For many up-and-coming businesses, every decision, every resource, and every minute can count–especially with phone plans. As startups look to the latest, most flexible, and…

If you’ve been exploring virtual or online solutions for making phone calls, chances are you’ve encountered the term SIP, which stands for Session Initiation Protocol….

Whether you want to build trust in different locations without a physical presence, keep your personal number private, or project national trustworthiness with a toll-free…

If you’re used to having choppy or even dropped calls when using a VoIP phone, you know how frustrating it can be to have connectivity…

The beauty of a tree trunk is that it’s both solid and flexible; it can help a mighty oak thrive through even the harshest winds…

If Voice over Internet Protocol (VoIP) software is like a virtual ticket for your voice to travel anywhere, a Session Initiation Protocol (SIP) address is…

If you’re in the middle of researching a new phone system for your business, you may have come across the terms SIP and VoIP and…

Every day, new tools and systems are being developed to make remote work easier. In some cases, however, the technology we use to facilitate these…