If you’re tired of using data for calls when bad service keeps interrupting your phone conversations, it’s time to switch to Wi-Fi calling. Not only is it easy to set up, but it can also give you better call quality and reliability.
Wi-Fi calling features are already built into the majority of new smartphones today, and in most cases, calling over Wi-Fi is just like any other call you can make on your phone. All it usually takes is a simple change of settings, with no extra hassle or complexity on your part.
The following guide will teach you how to set up Wi-Fi calling on both iPhones and Androids, explain how it works, and share the benefits. Say goodbye to dropped calls and hello to smooth, crystal-clear calling.
Wi-Fi Calling on iOS
Wi-Fi calling is easy to set up on an iPhone, and just about every model since the iPhone 6 is compatible.
Step 1: Unlock your iPhone and access the home screen.
Step 2: Open the Settings app, which typically looks like a gear icon.
Step 3: Scroll down and tap on Phone. Tap to toggle the switch next to Wi-Fi Calling to turn it on.
Step 4: A pop-up will appear. Confirm your choice by selecting Enable.
Step 5: Your iPhone will now prompt you to enter or confirm your emergency address. This address is crucial for emergency services to locate you if you call 911 in the United States. Fill in the required information, then tap Save.
You’re all set! Wi-Fi calling should now be enabled on your iPhone. The next time you’re in range of a strong Wi-Fi signal, your phone will attempt to call over that internet connection instead of using cellular data.
Bonus tip: even if you don’t have your phone with you, it’s still possible to make Wi-Fi calls on your other Apple devices. Just toggle on the Add Wi-Fi Calling for Other Devices setting and select the devices you want to allow. From now on, these devices can also make calls over a Wi-Fi network until you turn the feature back off.
Wi-Fi Calling on Android
Setting up Wi-Fi calling on your Android is simple if your carrier supports the feature. However, if you don’t see the settings we’re about to mention, you’ll need to contact your mobile operator directly to learn more about your options.
Step 1: Open your Android device and access the home screen.
Step 2: Tap on the Phone app or phone icon.
Step 3: Tap Calls and then tap Wi-Fi Calling to turn it on.
If you can’t pass these steps, you may have to find them in the settings app of your particular service provider. In the Google Fi app, for example, you’ll find a Wi-Fi Calling setting near the bottom of your account’s home page.
With Wi-Fi calling activated, you may see an “Internet Call” or “Wi-Fi Calling” notification when using this feature. Now, you can enjoy clear and stable calls even when your cellular signal is weak!
Of course, if W-Fi calling settings are nowhere to be found your service provider’s app, it may mean your carrier does not support the feature. However, you can still make calls over Wi-Fi with a Voice over Internet Protocol (VoIP) service.
How Wi-Fi Calling Works
Wi-Fi calling is akin to regular cellular calls but with some big advantages. First of all, it ensures clearer calls, especially when used with VoIP for business purposes. Secondly, Wi-Fi calls neither consume cellular plan minutes nor mobile data, and they are also encrypted for added security.
When enabled, Wi-Fi calling works by routing your phone calls through a Wi-Fi network if its internet connection is stronger than the cellular signal. Wi-Fi networks are powered by routers and access points, which extend internet access to users within their range and offer a more stable connection.
When at home, Wi-Fi calling typically prioritizes the stronger in-home signal. On the go, you can often find strong Wi-Fi in public places like cafes, offices, and libraries where free or password-protected networks are typically available.
You’ll want a minimum internet speed of 1 Mbps for both upload and download for reliable Wi-Fi calling. Faster speeds, such as 5 Mbps or more, will enhance the call quality and reduce the risk of dropped calls.
Why Does Wi-Fi Calling Not Work Sometimes?
Wi-Fi calling can be incredibly useful, but there are times when it may not work as expected. Fortunately, most common Wi-Fi calling issues have quick ways to fix them.
- Weak Wi-Fi Signal: A poor or unstable Wi-Fi signal can lead to dropped calls or call quality problems. Ensure you have a strong Wi-Fi connection in the area where you’re calling, and move closer to a router if needed.
- Incompatible Devices: Some older devices and certain carriers may not support Wi-Fi calling. Make sure your device supports Wi-Fi calling and is updated with the latest software. You may need to contact your carrier to ask if this feature is supported on your current plan.
- Network Congestion: If your Wi-Fi network is shared with many other users, network congestion can affect call quality. This is common in public places or during peak hours.
- Incorrect Settings: Incorrect settings on your device or router can cause Wi-Fi calling to fail. Double-check your device’s call settings, or access your router’s settings and prioritize voice traffic by enabling Quality of Service (QoS) settings. This will ensure that Wi-Fi calling gets the bandwidth it needs.
If you’ve tried the above fixes and they’re not working, you might try turning Wi-Fi off and on again, or even restarting your phone or router. Doing so clears potential Wi-Fi hiccups and can help your phone receive a stronger signal to boost calls.