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LegalZoom Review

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LegalZoom is an industry leader in the online legal services space. It’s most well known for being a one-stop shop for all your legal needs no matter whether it’s a business, professional, or personal matter. While it’s not the cheapest option in the market, LegalZoom offers customers proven reliability, product versatility, and great customer support. With all this in mind, LegalZoom should be a top contender for your next online legal services provider.

Comparing LegalZoom to The Best Online Legal Services

LegalZoom has some of the most versatile service offerings in the online legal services space. Whether you want to form a business, protect your intellectual property, or need family law advice, LegalZoom can help. 

From a business perspective, LegalZoom’s one-off services are pricier than other providers. But businesses who require ongoing legal advice can benefit from its long service packages with flat monthly fees. This is not an option that other online legal services provide, making LegalZoom a top choice for those with frequent legal needs.

We put together a list of some of the best online legal services in the market today. We also cover some key methodologies you can follow when choosing the best service provider for your needs. See all our top picks

LegalZoom: The Good and The Bad

LegalZoom is one of the top providers of online legal services. It has a lot to offer prospective customers. But even the best providers have areas in which they could improve. We’re going to take a look at the pros and cons of LegalZoom’s offerings to help you decide whether it’s the right solution for your business. 

The Good

Industry Experience: LegalZoom has been leading the online legal services industry for over 20 years. In that time, it’s helped over 2 million entrepreneurs and small business owners turn their dreams of forming their own company into a reality. With this level of experience, you can rest assured that your business’s legal needs are in extremely capable hands. 

Diverse Range of Legal Services: If you’re looking for a one-stop-shop for personal, professional, and business legal needs, LegalZoom is the one for you. It offers the most versatile range of service offerings in the industry. From business formation to intellectual property protection, and registered agent services to tax contracts and agreements, LegalZoom has got you covered. You’ll have all the services you need to start and maintain your business at your fingertips when you have LegalZoom on your side. 

Affordable Business Advisory Plan: LegalZoom’s Business Advisory Plan offers business owners convenient access to year-round attorney help, for an affordable, flat monthly fee. This plan is perfect for anyone needing regular assistance with contracts and agreements, legal forms and copyrights, or just general legal advice to help protect your business. It’s far more cost-effective than constantly using LegalZoom’s one-off services and it’s also one of the least expensive plans on the market. 

Great Customer Support: In the past, reviews on LegalZoom’s customer support have suggested the quality of support was inconsistent and disappointing. However, in recent times, it seems as though they’ve stepped it up a notch. Current customers consistently report excellent customer support, often commending their support representative by name. The support team is friendly, helpful, and extremely knowledgeable – exactly what you want in a support crew.

Extended Customer Support Hours: Aside from the quality of customer support being great, LegalZoom also extends generous support contact hours in comparison to its competitors. You can contact LegalZoom’s support team on all seven days of the week! The US-based support team is available via phone, email, and live chat from 5am to 7pm (PT) Monday through Friday and from 7am to 4pm on weekends. 

Lengthy Satisfaction Guarantee Period: While many providers in the online legal service space offer some sort of satisfaction guarantee, nearly none of them give you two months to leverage the offer. If you’re unsatisfied with LegalZoom’s services (with the scope of their duties) they’ll correct the situation or provide a 100% refund on its services, no questions asked. 

The Bad

Not the Cheapest Service Available: LegalZoom is not the cheapest provider out there, but they certainly aren’t the most expensive either. All of their one-off services are priced on the higher side. For example, the lead-in business formation package starts at $79 plus state fees and it doesn’t really include any advanced or impressive features. In saying that, you are paying for the service of an extremely trustworthy and experienced provider, which is worth a little extra in our books.

Excessive Upsells: In the instance that you’d like to form your business with LegalZoom, you’ll face a series of upsells before you reach the package selection screen. We went through the process and found it quite cumbersome. In fact, the process even assumes that you’ll utilize LegalZooms registered agent service, without providing clear advice on the costs involved. Furthermore, some of the upsells such as an operating agreement and EIN are things that other providers already include in their packages. 

Expensive Registered Agent Services: LegalZoom’s registered agent services are some of the most expensive options in the market, at $299 per year. In comparison, most competitors offer registered agent services for around $150 per year, with some even dipping as low as $100. Furthermore, providers such as Incfile and ZenBusiness include registered agent services for free for your first year of business. 

Slow Turnaround Time: LegalZoom’s business formation turnaround times are quite slow in comparison to its competitors. While some providers will have your formation documents delivered to you within 7 business days, you can expect to wait a full 30 days for LegalZoom to complete the process. Even LegalZoom’s “expedited” services are slow, with the quickest turnaround being 10 business days.

LegalZoom Pricing and Options

As mentioned above, LegalZoom offers a wide range of online legal services. But for the purposes of this review, we’re going to focus on LegalZoom’s business formation services and business advisory plan.

The starting rates for LegalZoom’s business formation services are:

  • LLC formation: $79 plus state filing fees
  • Corporation formation: $149 plus state filing fees
  • Registered agent services: $299 per year

These prices certainly aren’t the highest in the industry. But when you take a closer look at the features you’re getting for your money, they don’t offer particularly high value. 

For example, the lead-in formation packages include basic features such as comprehensive name search and paperwork filing, online order tracker, lifetime customer support, and digital access to formation documents. In other words, they include the bare minimum. 

On the other hand, LegalZoom offers businesses that require ongoing legal assistance affordable access to their Business Advisory Plan. For a flat monthly fee, you’ll have direct access to an attorney to assist with reviewing contracts and agreements, personalized legal advice, and access to dozens of legal forms. 

Pricing for the Business Advisory Plan is $31.25 per month over 12 months or $36 per month over 6 months. 

We’ll expand on the pricing of each one-off service further below, but the key takeaway here is that if you’re looking for the cheapest online legal service provider out there, LegalZoom isn’t the best option for you. 

But if you are looking for an experienced and reliable provider that offers excellent customer support and can help you with just about any legal need, LegalZoom is a fantastic option. 

LegalZoom LLC Services

In terms of experience, LegalZoom is an industry leader in the LLC formation space, helping more than 2 million businesses form an LLC. 

LegalZoom makes it easy for anyone to get started. The process is super simple and the packages are affordable. Starting your business is as easy as:

  1. Telling LegalZoom all about your business
  2. Selecting your preferred business formation package
  3. Sitting back and relaxing while LegalZoom takes care of preparing and filing your paperwork

You can also use LegalZoom’s free business name availability checker to make sure your preferred business name is available. If you haven’t decided yet, you can skip this step and come back to it later. 

Before you reach the point of choosing your business formation package, LegalZoom will upsell you on a bunch of different packages. Truthfully, you don’t need many of these products, so if you want to bootstrap your business formation, skip these offerings. You can always add them in later.

After wading through the upsells, you’ll eventually land at the LLC packages. You’ll be prompted to choose from one of the following: 

  • Economy: $79 plus state fees
  • Standard: $329 plus state fees
  • Express Gold: $349 plus state fees

As mentioned above, all plans come with a comprehensive name search and business entity filing, Peace of Mind review, 30-minute tax savings consultation, digital LLC welcome packet, digital tracker, and lifetime customer support. The Standard and Express Gold packages also include a deluxe founder’s kit and personalized business embosser and membership certificates. 

The key difference between the three packages? Filing time. The Economy package has a 30 business day turnaround, the Standard a 15 business day, and the Express Gold, a 10 business day turnaround with express shipping. 

File your LLC with LegalZoom today!

LegalZoom Incorporation Services

LegalZoom is also a popular option for businesses that are looking to incorporate. It helps businesses to form a C Corporation or an S Corporation. 

If you’re not sure which option is most suitable for your needs, LegalZoom’s support team is available to offer personalized advice. 

Incorporating your business with LegalZoom is just as simple as forming an LLC. You’ll answer LegalZoom’s questions about your business, choose your package option, and LegalZoom will take care of the rest. 

LegalZoom’s incorporation packages and pricing are:

  • Economy: $149 plus state fees
  • Standard: $329 plus state fees
  • Express Gold: $349 plus state fees

All plans include business name availability check, incorporation documents and filing, articles of incorporation, and lifetime customer support. They also include a “next steps guide” and peace of mind review. The Standard and Express Gold incorporation packages also include a deluxe organizer, official certificates and seal, and expedited processing. 

If you’re willing to pay for the Standard plan, you may as well go ahead and pay the extra $20 for the Express Gold package to also receive rush processing with the Secretary of State and express shipping. 

Once again, the main difference between the three plans is the turnaround time. If you’re not in a rush to form your corporation, the Economy plan with its 30-day turnaround will suffice. But if you are pressed for time, go for the Express Gold package for fast processing. 

Form your corporation with LegalZoom today!

LegalZoom Registered Agent Services

There are no two ways about it–every business needs a registered agent. 

Registered agents handle the acceptance of official mail on behalf of your business. This can include things like court documents (if you get served), official state mail, state tax notifications, secretary of state notifications, and annual report notices. 

In other words, they help your business to remain compliant and make sure you never miss important filing deadlines. 

LegalZoom’s registered agent services start from $299 per year and also include:

  • $1 million identity theft protection and credit monitoring 
  • Unlimited cloud storage for important business documents
  • Access to compliance calendar with upcoming critical deadlines
  • Coverage of paperwork and fees when switching from a competing RA

It makes sense to use the same service provider to handle your business formation and registered agent needs to keep everything in place. As an added incentive, LegalZoom offers business formation customers registered agent services at a discounted rate of $249 for their first year of business. 

But if you’re looking for standalone registered agent services, you’ll find cheaper packages elsewhere.

How LegalZoom Ranks

Overall, LegalZoom is an industry leader in the online legal services space. While some of its services are on the pricier side, they bring loads of experience and reliability to the table. They offer some of the most versatile legal services in the industry and offer the advantage of being a one-stop-shop for business, professional, and personal legal needs. 

Our favorite feature of LegalZoom? They offer affordable access to legal services to businesses of all shapes and sizes, allowing them to forgo the expense of dealing directly with a lawyer. 

The main thing that lets LegalZoom down in comparison to its competitors is its expensive registered agent services and slow turnaround time. If you need your business formed quickly and on a tight budget, you’re better off going with another provider. 

If you want to read more about some of the best online legal services to help with your business, professional, or personal needs, see all our top picks here. 

  1. Rocket Lawyer – Best for most
  2. Incfile – Best for business formation
  3. LegalZoom – Best for flat fees and versatility
  4. UpCounsel – Best for complex legal needs
  5. Avvo – Best for free legal advice
  6. LegalMatch – Best for locating an attorney near you

Summary

LegalZoom is one of the most experienced business formation providers in the market. It offers versatile legal services, great customer support, and access to ongoing legal advice for a flat monthly fee. Although its one-off services are not the cheapest out there, LegalZoom’s lead-in formation packages allow businesses to form their businesses easily, without breaking the bank. 

With this in mind, for those looking for reliability and experience from an industry leader, LegalZoom is the perfect option for your business formation and online legal service needs. 


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