Best Business Process Management Software

Disclosure: Our content is reader-supported, which means we earn commissions from links on Crazy Egg. Commissions do not affect our editorial evaluations or opinions.

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission.

It seems a bit exhausting, doesn’t it? Building easier steps to improve difficult ones. But it doesn’t have to be. With easier-to-follow steps, your company growth improves without you even trying. Would you like that? We spent weeks finding companies that streamline your operations and remove headaches from the start. The best business process management software for most is Zoho Creator. They get rid of cookie-cutter ideas for improving workflows. By giving you easy ways to create custom applications, so your steps are more simple.

The Best Business Process Software For Most

Zoho Creator Logo

Zoho Creator

Best For Most

Create custom applications to streamline and optimize your business processes using this low-code platform. Seven million users with more than six million apps created. 50+ pre-built templates with various industry-specific solutions available. Free plan with one application to try it out. Paid plans start at $10 per user per month, making it the most affordable option on this list.

Do you want to stay competitive in your industry? In your products, in your service, in the way you do business? What better way to achieve that, than through software that allows you to build custom workflows and easy apps to improve things?

Zoho Creator offers you the best way to improve your operations by creating apps to help with billing, project management, team notifications, and so much more. Like most business owners, you don’t want to break the bank to get this capability. Which makes Zoho Creator even better. Because this powerful piece of business management software is the most affordable option on this list.

The Best Business Process Management Software to Consider: 

  1. Zoho Creator – Best for most
  2. Process Street – Best BPM for small businesses
  3. Creatio Studio – Best free BPM software
  4. Pipefy – Best BPM for customization and flexibility
  5. Kissflow – Best all-in-one management software
  6. Kintone – Best BPM for nonprofit organizations
  7. iGrafx – Best enterprise-grade BPM tool

Even if you don’t know what processes are required to run your business yet, having a platform to help you clearly figure that out is a good idea, right?

When Does It Make Sense to Invest In Business Process Management Software?

once you get started and feel like there are major inefficiencies or bottlenecks in your processes, you can easily start looking for ways to optimize and automate your business, because you’re already set up with the software.

And if you’re running a business now, you know that if repetitive tasks or human error are stifling the growth of your business, it’s time to re-evaluate what the heck is going on.

If you want to start out on the right foot and save yourself from the mistakes new business owners make each and every year. Stop hesitating and get going by investing in business process software sooner rather than later. 

#1 – Zoho Creator — Best For Most

Zoho Creator Logo

Zoho Creator

Best For Most

Create custom applications to streamline and optimize your business processes using this low-code platform. Seven million users with more than six million apps created. 50+ pre-built templates with various industry-specific solutions available. Free plan with one application to try it out. Paid plans start at $10 per user per month, making it the most affordable option on this list.

Zoho Creator is the most affordable option on this list. And it’s also perfect for anyone interested in creating custom applications to streamline and optimize their business and why we have it best for most users on this list.

This low-code platform makes the process easy, regardless if you know how to code or not. And they’ve helped over seven million users create more than six million apps for everything you can imagine. 

From simple applications to complex systems, Zoho Creator helps you amplify and streamline app development with features like:

  • An ecosystem of visual builders
  • Built-in code editors
  • 50+ pre-built templates
  • Workflow automation creator
  • Pre-built connectors
  • Multi-device support
  • Advanced user access
  • Forms, analytics, and AI
  • Notifications and reminders
  • Online payments

Furthermore, you can publish and share entire apps or small pieces and decide who gets read, write, and edit access to everything. Plus, every app you create is fully customizable to match your brand for a white-glove experience which just another reason more and more users start and stay with this business process provider. 

They also offer industry-specific solutions for education, logistics manufacturing, non-profit, and retail as well as remote work and digital workplaces to empower teams across industries working anywhere in the world. 

You can create a free account to get started, ideal for any user looking to see what this is all about at no risk.

However, you can only build one application. And their paid plans are affordable for teams of all sizes. So, I highly recommend upgrading once you decide if Zoho’s right for you. 

Pricing plans include:

  1. Basic — $10 per user per month (up to three applications)
  2. Premium — $20 per user per month (up to 50 applications)
  3. Ultimate — $35 per user per month (unlimited apps and minimum of 10 users)
  4. Enterprise — Custom pricing (starts at 200 users)

And if you need more functionality, their Plus Edition plan includes access to Zoho Creator, Flow, and Analytics for $40 per user per month with a minimum of ten users. 

Start your 15-day free trial to take Zoho Creator for a test drive today!

#2 – Process Street — The Best BPM for Small Businesses

Process Street Logo

Process Street

Best for Small Businesses

Simple and powerful business process management software built specifically for non-technical users. Create recurring tasks, checklists, and automated workflows with the intuitive drag and drop process builder. Collaboration tools and pre-built templates included. Pricing starts at $12.50 per user per month.

Many BPM tools are complicated and explicitly built for tech-savvy teams. However, that’s not the case with Process Street. It’s simple, powerful, easy to use, and affordable, making it perfect for small businesses without dedicated IT support. 

Plus, companies like Airbnb, Spotify, and Gap leverage Process Street to simplify and automate their business processes as well. So, it’s not reserved for small businesses by any means. 

The software makes it easy to turn recurring tasks, checklists, and workflows into automated processes that run in the background while you focus on other aspects of running your business. 

Furthermore, you get access to features like:

  • Drag and drop process building
  • Workflow and checklist assignees
  • Completion notifications
  • Conditional if/then logic
  • Advanced approval processes
  • 1,000+ integrations
  • Form-based data collection
  • Rich media and content
  • Scheduled checklists
  • Internal conversation tool

You can use Process Street for processes like employee onboarding, monthly reporting, building maintenance, candidate screening, invoice generation, and more. 

Plus, their pre-built template library can help you kickstart the setup process to get your workflows and automations going as quickly as possible. 

You can use them as a baseline for your unique business processes, so you don’t have to start from scratch. 

Process Street offers three different pricing plans, each of which comes with unlimited processes, templates, and checklists. Those plans include:

  1. Basic — $12.50 per user per month
  2. Standard — $25 per user per month
  3. Enterprise — Custom pricing only

Snag your 14-day free trial to take Process Street for a test drive today.

#3 – Creatio Studio — The Best Free BPM Software

Creatio Studio Logo

Creatio Studio

Best Free BPM Software

Powerful free plan that lets you build processes, store them in your own library, export and import from other tools, collaborate in real-time, and create extensive process documentation. Emphasis on collaboration tools and ease of use. Paid plan available if you outgrow the free plan, starting at $25 per user per month with a free 14-day trial to test it out.

If automation and business processes are new to your business, or you’re on a tight budget, Creatio Studio offers an excellent free plan you can use to test the waters. 

Studio is a low-code platform designed to turn everyone into a developer. It helps empower non-technical users to create full-scale applications and automated processes without writing a single line of code. 

Furthermore, they emphasize collaboration and ease of use. And according to them, building processes is as easy as playing with Legos thanks to their drag-and-drop environment. 

The software lets you quickly build user dashboards, set up machine learning algorithms, define dynamic structured and unstructured processes, automate workflows, and more. 

More specifically, the free plan comes with an impressive set of features, including:

  • Intuitive drag and drop process builder
  • Your own process library
  • Export and import from other process tools
  • Collaboration and sharing features
  • Comprehensive process documentation

So, it includes everything you need to get your feet wet with business process automation and hands-on management before making any investments. 

And if you outgrow the free plan, you can upgrade to the paid plan for $25 per user per month. It includes complete access to all of its powerful business process management features, including case management, mobile applications, core configuration, and more. 

You can try the paid plan free for 14 days to see if the enterprise solution is right for you. 

Sign up for a free account to get started with Creatio Studio today!

#4 – Pipefy — The Best BPM for Customization and Flexibility

Pipefy Logo


Best for Customization

Highly flexible business process management software trusted by IBM, Warner Brothers, and Volvo. All of the automation, communication, visualization, and organization tools you need to streamline and automate business processes in any department. Pre-built processes and a limited free plan are available. Paid plans start at $18 per user per month.

Pipefy is a workflow management software at its core. However, the flexibility level makes it the most customizable solution perfect for anyone interested in a flexible way to optimize and improve their business processes. 

At least teams at companies like IBM, Warner Brothers, Toyota, and Volvo think so. 

This solution works by combining all the organization, automation, and communication tools you need into one platform. 

And they understand that processes look different from department to department and business to business. Because of that, you can customize every process you create phase by phase with conditional fields, integrations, and intuitive automation features. 

However, Pipefy doesn’t just help optimize your processes. It enables you to visualize them too. 

When you sign up, you can start:

  • Automating tasks and processes with triggers
  • Uploading info from anywhere (i.e., forms or emails)
  • Visualizing due dates, progress, and workloads
  • Creating approval flows
  • Connecting processes
  • Sending automated emails
  • And more

They also offer prebuilt process templates for specific teams, including finance, customer service, human resources, and marketing. 

Pipefy offers a limited free plan that lets you create simple automations and workflows, use their prebuilt plug-and-play templates, and share public forms. However, I highly recommend upgrading to a paid plan once you decide it’s right for you. 

Each paid plan comes with unlimited workflows, users, and cards, whereas the free plan significantly limits your usage. Paid plans include:

  1. Business — $18 per user per month
  2. Enterprise — $30 per user per month
  3. Unlimited — Custom pricing only

Sign up for a free forever plan to see if Pipefy is right for you today.

#5 – Kissflow — The Best All-in-One Business Management Software

Kissflow Logo


Best All-in-One Management Software

Kissflow’s Digital Workplace solution combines process, project, and case management with all the collaboration features you need. Kissflow Process is a powerful standalone BPM software built for non-technical users. Task management, dynamic routing, and visual workflow builder included. Trusted by Pepsi, Uber, Dominos, and Rockwell Collins. Process paid plans start at $360 per month for up to 30 users.

Kissflow is a bit different than the other options on our list. They offer various business management tools, one of which is a business process management software. You can pick and choose between their tools or opt for an all-in-one solution. 

The Digital Workplace solution includes process management, project management, case management, and collaboration tools. 

So, it’s an excellent choice if you’re looking for a robust, all-inclusive system to run your business. 

However, if you don’t need all of those tools, their process management software is powerful on its own. It includes features like:

  • Completely customizable fluid forms
  • Drag and drop visual workflow builder
  • Advanced user access controls
  • Customizable reports and analytics
  • Process optimization options
  • Dynamic routing and business rules
  • In-depth task management
  • Internal activity feeds and doc sharing

You also get access to more advanced features, including SLA monitoring, dynamic task assignment, extensive rest APIs, and smart alerts. 

Kissflow Process includes everything you need to create, visualize, automate, and optimize your business processes from day one. It’s easy to use, even for non-technical users, and you don’t need to know anything about coding to build a robust system. 

Plus, it’s hard to go wrong with an impressive customer base including Pepsi, Uber, Dominos, and Rockwell Collins. 

Process pricing plans include:

  1. Starter — $360 per month for up to 30 users
  2. Growing — $490 per month for up to 50 users
  3. Enterprise — $1,000 per month and starts at 100 users

The all-inclusive Digital Workplace software starts at $480 per month for up to 30 users and includes four of Kissflow’s business management tools with a more robust set of features.

Sign up for a free trial to see if Kissflow is right for you today!

#6 – Kintone — The Best for Nonprofit Organizations

Kintone Logo


Best for Nonprofits

Trusted by United Way, Alzheimer’s Association, and LiveWell Colorado. Specialized business process management solution for nonprofits at a highly discounted annual rate. Thousands of pre-built applications added daily. Task management, visual automation builder, and built-in collaboration tools included. Nonprofit plans start at $300 per year for up to 50 users, making it $0.50 per user per month with a free trial available.

If you’re a nonprofit organization looking for an affordable way to streamline, automate, and optimize your business processes, Kintone is a smart choice. 

Today, they help empower nonprofits like United Way, The Locker Project, Alzheimer’s Association, and LiveWell Colorado. 

Their specialized business process management solution is built exclusively for nonprofits, and it’s offered at a significantly discounted rate. From fundraising to automating routine tasks, the software exists to help you amplify your impact without breaking the bank. 

With Kintone, you can manage your contact information, automate donor outreach, mobilize specific programs, and create custom workflows or applications to help you and your team save time while changing people’s lives. 

Their other powerful features include:

  • 1,000s of new pre-built applications added every day
  • Numerous integrations and add-ons 
  • Advanced user-based permissions
  • Endless app customization
  • Intuitive task management
  • Completely custom automated workflows
  • Accessible on every device
  • Built-in conversation and collaboration tools
  • In-depth analytics and reporting

Plus, it’s all 100% code free and perfect for non-technical users—no IT support required. 

There are tons of pre-built applications, including project management, recruitment, expense reporting, equipment management, travel, photo records, and more. 

Alternatively, you can create your own from scratch with Kintone’s intuitive drag and drop application builder. Plus, you can integrate your apps with the tools you’re already using to run your organization. 

Nonprofit pricing starts at $300 per year for up to 50 users. This breaks down to $.50 per user per month, making it incredibly affordable for nonprofit organizations of all sizes. 

Sign up for a free NPO trial to take Kintone for a test drive today!

#7 – iGrafx — The Best Enterprise-Grade BPM

iGrafx Logo


Best Enterprise-Grade BPM

Custom-fit business process management solutions for enterprise businesses interested in bringing their visions to operational reality. Cloud-based platform that adapts to meet your specific needs. Specialized solutions for seven different industries included. Custom pricing only with a 30-day free trial to test it out.

If you’re an enterprise business interested in bringing your visions to operational reality, iGrafx is the leading enterprise-grade business process management software on the market. 

They understand that bringing your business ideas to life is much easier said than done. 

So, they created a custom-fit solution to help you find clarity within your business processes to drive forward change. 

With iGrafx, you can:

  • Digitally transform and automate essential processes
  • Optimize and personalize the customer buying experience
  • Systemize risk and compliance with legal regulations
  • Improve quality and information management processes
  • Manage and systemize fluid processes over time
  • Create department-to-department alignment

They don’t call themselves a business transformation platform for no reason. Their cloud-based platform lets you conquer modern challenges with strategic, optimized, and automated business processes across your entire business. 

Plus, it’s designed to adapt to meet your needs rather than the other way around. 

iGrafx offers products to help with capture and discovery, optimization, workflow automations, RPA acceleration, journey mapping, risk and compliance, and performance management. 

On top of that, there are specialized solutions for seven different industries. 

Because every deployment is custom-fit to match your business, you have to contact their sales team to learn more about pricing and finding the optimal solution. However, you can get started with a free 30-day trial to evaluate the product against your needs beforehand. 

Snag your free trial to get started with iGrafx today!

Methodology For Choosing The Best Business Process Management Software

Now that you know our top recommendations, it’s time to talk about how we chose these products and how you can make the right decision for your team and your business. 

So, be sure to include the following considerations when making your final decision. 

Number of Users

Most business process management tools charge per user per month. 

Furthermore, some plans have a minimum or a maximum number of users. So, it’s crucial to understand how many user roles you need before making any decisions. 

Your Use Cases

What do you hope to do with BPS software? 

It may help to start by documenting and outlining your current business processes. From there, you can identify areas that need improvement, process bottlenecks, and specific use cases for your new software. 

I highly recommend creating a comprehensive list of everything you want to automate and optimize. You can then use it when comparing different services and when you talk to each software’s sales team to make sure it does what you want it to do. 

Furthermore, most options on this list come with pre-built templates you can start with. 

So, keep your use cases in mind as you explore their templates since these can help you save tons of time and simplify the setup process. 

Automation Features

Every option on this list includes a drag and drop visual process builder. However, the features beyond that vary from software to software. 

And it’s essential to find a business process management solution that does everything you need it to. So, carefully consider which automation features you may need, including:

  • Automated task management and assignments
  • Dynamic optimization options
  • Routing and business rules/logic
  • Customizable fluid forms
  • Pre-built process connectors
  • Advanced modeling features
  • Integrations with other software
  • Real-time analytics
  • Machine learning

It’s also critical to understand what you don’t need, so you’re not stuck paying for advanced features you’re never going to use. 

Collaboration Features

The best business process management software includes collaboration and communication tools that make working with coworkers and clients easy. Different tools offer different features, so it’s crucial to know what you need. 

Do you need to collaborate in real-time? Maybe you need a comments section or extensive process documentation to share with stakeholders or other departments. 

Perhaps you want to share processes while controlling who can read and write. 

Make sure you carefully consider the collaboration and communication features you need before making any decisions. 


Make a list of every tool you already use to run your business. Why? Because it’s imperative that your BPM software seamlessly integrates with what you’re already using. 

Otherwise, you’re making your life much harder than it needs it to be. 

Be sure to consider:

  • Accounting software
  • Invoicing tools
  • Document management
  • Email platforms
  • Website builders
  • CRM solutions
  • Customer service tools
  • Project management
  • Client/vendor management
  • Analytics software

Really dig deep and make sure the BPM software you choose plays well with everything you’re using today. It may help to bring your list to their sales team to make sure. 

Zoho Creator Logo

Zoho Creator

Best For Most

Create custom applications to streamline and optimize your business processes using this low-code platform. Seven million users with more than six million apps created. 50+ pre-built templates with various industry-specific solutions available. Free plan with one application to try it out. Paid plans start at $10 per user per month, making it the most affordable option on this list.


Zoho Creator is our top BPM choice for most users. They’re affordable for businesses of all sizes, easy to use, and built for non-technical users. 

However, there’s no one-size-fits-all solution. 

Your needs vary based on your industry, the size of your business, and the complexity of your business processes. 

So, make sure to use the methodology we talked about as you go through the process of choosing the best business process management software for you, your team, and your business. 

Make your website better. Instantly.

Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.

Free 30-day Trial