{"id":59720,"date":"2024-02-17T14:00:00","date_gmt":"2024-02-17T19:00:00","guid":{"rendered":"https:\/\/crazyeggblog.wpengine.com\/?p=59720"},"modified":"2025-04-01T13:55:17","modified_gmt":"2025-04-01T17:55:17","slug":"how-to-get-a-800-toll-free-phone-number","status":"publish","type":"post","link":"https:\/\/www.crazyegg.com\/blog\/how-to-get-a-800-toll-free-phone-number\/","title":{"rendered":"How to Get a 1-800 Toll Free Phone Number in &lt; 15 Minutes"},"content":{"rendered":"\n<p>Getting your hands on a toll-free 800 number is easier than most people think. You can have your number set up and ready to use in a few minutes following just four simple steps. We\u2019ll walk you through each step below.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 \u2014 Choose a RespOrg. We Recommend <a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4419\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">RingCentral<\/a><\/h2>\n\n\n\n<p>A RespOrg is basically a toll-free number vendor. Most (but not all) <a href=\"https:\/\/www.crazyegg.com\/blog\/best-business-voip-phone-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">VoIP providers<\/a> and <a href=\"https:\/\/www.crazyegg.com\/blog\/best-business-phone-systems\/\" target=\"_blank\" rel=\"noreferrer noopener\">business phone services<\/a> double as RespOrgs\u2014meaning they\u2019re certified to provide customers with 800 numbers.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4419\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">RingCentral<\/a> is our top pick for just about anything business communications related, including this.<\/p>\n\n\n\n<p>With it, you\u2019re not just buying a toll-free phone number. You\u2019re getting a full virtual phone system and business communication suite with a toll-free number included (at no cost) in your plan.&nbsp;<\/p>\n\n\n\n<p>Unlimited voice and video calling, text messaging, team chat, an IVR\u2014these are just a handful of the features that come with RingCentral&#8217;s entry-level phone plan. You\u2019ll get all of this for a fraction of the price compared to a traditional landline. Plus, RingCentral lets you make and receive calls from any computer or smartphone. No need to purchase additional hardware.&nbsp;<\/p>\n\n\n\n<p>When you factor in RingCentral&#8217;s reliability and call quality, it\u2019s really a no-brainer choice for any business seeking a toll-free 800 phone number.<\/p>\n\n\n\n<p><em><a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4260\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Ooma<\/a> is a strong alternative that also provides a free toll-free number with every plan. It&#8217;s great if you need a simpler system for traditional office settings with plug-and-play phones. <\/em><\/p>\n\n\n\n<p>We&#8217;ll show you the entire process of setting up a 1-800 number using RingCentral, but it&#8217;ll be very similar if you go with Ooma instead. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; Sign Up and Choose Your 1-800 Number<\/h2>\n\n\n\n<p>True 800 numbers are hard to come by as many of the best ones are already taken, but RingCentral offers plenty of toll-free options to choose from.<\/p>\n\n\n\n<p>Get started by visiting RingCentral&#8217;s pricing page. You&#8217;ll need to change the number of users slider to &#8220;1-5&#8221;. Once you do that, you&#8217;ll be able to click &#8220;Try Free&#8221; under any of the plans. Core is sufficient if you&#8217;re just getting started, unless you want to test-drive RingCentral&#8217;s more advanced features.<\/p>\n\n\n\n<p>On the next screen, you can choose a toll-free number. It&#8217;ll automatically generate one for you but you can change it if you&#8217;d like. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4259\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><img decoding=\"async\" width=\"674\" height=\"400\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15180238\/RingCentral-Choose-Your-Toll-Free-Number-1.webp\" alt=\"The signup page for RingCentral where you can choose the number of lines you need as well as the toll free number you want\" class=\"wp-image-97652\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15180238\/RingCentral-Choose-Your-Toll-Free-Number-1.webp 674w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15180238\/RingCentral-Choose-Your-Toll-Free-Number-1-300x178.webp 300w\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/a><\/figure>\n\n\n\n<p>At this stage, you won&#8217;t be able to purchase a vanity number. However, you&#8217;ll be able to add one from your online dashboard once you&#8217;ve set up your account. <\/p>\n\n\n\n<p>Regardless, here are a few tips to keep in mind when choosing a number for your business:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a vanity number that spells a word or phrase (1-800-FLOWERS)<\/li>\n\n\n\n<li>Pick number sequences that are easy to memorize (3456, 8888, 2233, 2323, etc.)<\/li>\n\n\n\n<li>Get multiple toll-free numbers to track marketing campaigns (TV ad vs. radio ad)<\/li>\n\n\n\n<li>Set up toll-free numbers that automatically route to specific departments (sales vs. support)<\/li>\n\n\n\n<li>Choose a number with the fewest digits possible<\/li>\n\n\n\n<li>If using a vanity number, ensure it fits your brand and business type (don\u2019t use 1-800-GOT-JUNK if you sell pool supplies)<\/li>\n<\/ul>\n\n\n\n<p>You don\u2019t need to spend a ton of time trying to brainstorm something creative. Most businesses end up using more than one anyway. If you\u2019re stuck, just go with a random 800 number. You&#8217;ll be able to add new numbers later. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3 \u2014 Configure Basic Settings<\/h2>\n\n\n\n<p>Once you\u2019ve chosen your 800 toll-free number, you still need to configure a few settings to ensure your phone system works as desired. This will only take five to ten minutes at most. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Greetings and Voicemail<\/h3>\n\n\n\n<p>RingCentral comes with a default greeting that plays for incoming calls and reaching your voicemail. <\/p>\n\n\n\n<p>If you want to personalize it, you can record custom greetings or trigger different greetings based on specific scenarios.<\/p>\n\n\n\n<p>You might use a standard greeting when nobody answers but have a different greeting play if they dialed a certain extension. Alternatively, you can set up extended away greetings if your company is out of the office for the weekend or off on holiday.&nbsp;<\/p>\n\n\n\n<p>To start, click <strong>Settings <\/strong>in the navigation menu, then click <strong>Phone<\/strong>. <\/p>\n\n\n\n<p>For voicemail, you&#8217;ll scroll to Voicemail Settings and click <strong>Voicemail greeting<\/strong>. Once you change it from default to custom, you&#8217;ll be able to get started. <\/p>\n\n\n\n<p>There are several ways to create custom greetings within RingCentral. First, you can have the system call you. If you do this, you&#8217;ll follow a few prompts and record your message. You can also record a greeting using your computer or by importing an audio file. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"675\" height=\"401\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15181335\/RingCentral-record-a-greeting.webp\" alt=\"You can set a RingCentral greeting via your phone or computer or by importing an audio file\" class=\"wp-image-97653\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15181335\/RingCentral-record-a-greeting.webp 675w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2024\/05\/15181335\/RingCentral-record-a-greeting-300x178.webp 300w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/figure>\n\n\n\n<p>From the same area, you&#8217;ll be able to change your voicemail PIN, set shared voicemail settings, and configure voicemail to text capabilities if you want to access voicemails via email. <\/p>\n\n\n\n<p>For the main company greeting that callers hear when calling your number, you can set this up during your initial onboarding. But if you skipped it, all you have to do is go to <strong>Company setup<\/strong>, click <strong>Edit<\/strong> on your call flow, then click <strong>Company greeting<\/strong>. <\/p>\n\n\n\n<p>Here, you can change it to a custom greeting. You&#8217;ll have the same options as above for recording it.<em> Note that you have to have admin privileges to change this. <\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Extensions<\/h3>\n\n\n\n<p>Next, you can set up extensions to specific users or departments. This makes it easy for inbound callers to get routed to the right person.&nbsp;<\/p>\n\n\n\n<p>Even if you&#8217;re a one-person show, you can set up multiple extensions to give the appearance of being larger. All of them can forward to your own number so you never miss a call. <\/p>\n\n\n\n<p>Start by going to <strong>Settings<\/strong>, then clicking <strong>Extensions. <\/strong>Here, you&#8217;ll be able to manage existing extensions, add new ones, and remove ones you aren&#8217;t using. You&#8217;ll then be able to set custom business hours, rules, ringtones, and forwarding options for each. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Schedules<\/h3>\n\n\n\n<p>Setting up schedules for your toll-free number is a convenient way to automatically route calls based on a time or day of the week.<\/p>\n\n\n\n<p>From your RingCentral dashboard, navigate to <strong>Settings <\/strong>&gt; <strong>Phone <\/strong>&gt; <strong>Call Rules and voicemail<\/strong> &gt; <strong>Add Rule.<\/strong> <\/p>\n\n\n\n<p>From here, you&#8217;ll be able to set rules for what happens if someone calls outside of your normal working hours. You can add as many schedules as you need to block out times when you don&#8217;t want to be disturbed. <\/p>\n\n\n\n<p>Then, you can set what happens to calls that come in. You can choose to ring other devices, send to voicemail, forward it, or play an announcement and end the call. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Basic Routing (If Needed)<\/h3>\n\n\n\n<p>If you&#8217;re the only person who&#8217;ll be answering your 1-800 number, you probably won&#8217;t need this. But if you have multiple teams, departments, or people that need to be reached from the same number, basic routing is how you make that happen. <\/p>\n\n\n\n<p>It can be somewhat complex depending on how large your company is and how in-depth you want to be.<\/p>\n\n\n\n<p>For now, we recommend starting with a simple phone tree so you can get your 800 number up and running as soon as possible.<\/p>\n\n\n\n<p>You can always come back later to configure these settings in more detail. <\/p>\n\n\n\n<p>The easiest way to set up basic routing parameters is with an auto attendant or IVR. These let you customize a menu that directs callers through different flows based on their needs and your business operations.&nbsp;<\/p>\n\n\n\n<p>Examples like \u201cpress 1 for sales\u201d or \u201cpress 2 service\u201d are common menu navigation options.&nbsp;<\/p>\n\n\n\n<p>From your admin screen, click <strong>Settings<\/strong> &gt; <strong>Phone System<\/strong> &gt; <strong>Auto Receptionist<\/strong> &gt; <strong>IVR Menus<\/strong>. <\/p>\n\n\n\n<p>Here, you can add new menu options for each parameter in your call flow. You can set desired actions for each key on the number pad. You&#8217;ll be able to choose from forwarding to specific extensions, direct to voicemail, dial-by-name directory, or an external transfer. <\/p>\n\n\n\n<p>You&#8217;ll be able to set up as many menus as you&#8217;d like, depending on the number the caller dials to contact you. For now, you&#8217;ll probably only need one with very basic menu options. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4 \u2014 Do a Quick Round of Testing<\/h2>\n\n\n\n<p>Your 800 toll-free number should be good to go. But call it first to make sure everything is working like it should.<\/p>\n\n\n\n<p>After answering the first call, let the next one go to voicemail. Did your customized greeting play as intended? Next, try your extensions. Are you being routed to the right departments?<\/p>\n\n\n\n<p>Once you\u2019ve verified everything is working properly, you can publish your toll-free number everywhere:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plaster it on your website<\/li>\n\n\n\n<li>Add it to your email signature<\/li>\n\n\n\n<li>Order new business cards with it<\/li>\n\n\n\n<li>Update your contact page<\/li>\n\n\n\n<li>Add it to your social media pages and Google Business Profile<\/li>\n<\/ul>\n\n\n\n<p>You get the idea. Make sure it\u2019s everywhere and ready for use so people can start using it to contact you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do You Actually Need a Toll Free Number?<\/h2>\n\n\n\n<p>Toll-free numbers are beneficial to most businesses. They\u2019re common in nearly all industries for small businesses, large corporations, and everything in between.&nbsp;<\/p>\n\n\n\n<p>You need a toll-free number if you want to unlock benefits like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establishing trust with customers and prospects<\/li>\n\n\n\n<li>Reaching new markets with a national presence<\/li>\n\n\n\n<li>Allowing people with landlines to call your business for free<\/li>\n\n\n\n<li>Creating one main number for all inbound calls<\/li>\n\n\n\n<li>Streamlining the way inbound calls are automatically routed<\/li>\n\n\n\n<li>Tracking campaigns to measure the effectiveness of different ads or channels<\/li>\n<\/ul>\n\n\n\n<p>Most businesses need a toll-free number. With that said, some regional or hyper-localized businesses may not need one. For example, if you\u2019re running a small restaurant or laundromat with one location, you probably don\u2019t need an 800 number.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Do 1-800 Toll Free Numbers Work?<\/h2>\n\n\n\n<p>Toll-free numbers can be dialed from a landline without the person placing the call being charged a long-distance fee. This allows people to call a business in another state or region without having to worry about it costing money.&nbsp;<\/p>\n\n\n\n<p>Wireless callers may still be charged for toll-free calls, unless they have an unlimited calling plan with their phone provider.&nbsp;<\/p>\n\n\n\n<p>When a toll-free call is made, it\u2019s automatically routed to a specific local phone number.&nbsp;<\/p>\n\n\n\n<p>Toll-free prefixes are set by the FCC (Federal Communications Commission). The FCC also sets all the rules and regulations for obtaining and using toll-free numbers\u2014even though those numbers are ultimately distributed by RespOrgs.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What About Other Toll Free Number Numbers (888, 877, Etc.)?<\/h2>\n\n\n\n<p>Currently, there are seven different toll-free number codes, each starting with unique three digits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>800<\/li>\n\n\n\n<li>888<\/li>\n\n\n\n<li>877<\/li>\n\n\n\n<li>866<\/li>\n\n\n\n<li>855<\/li>\n\n\n\n<li>844<\/li>\n\n\n\n<li>833<\/li>\n<\/ul>\n\n\n\n<p>While all of these numbers are toll-free, they are not interchangeable. For example, calling 1-800-FLOWERS would not get you to the same number as 1-888-FLOWERS (unless the company purchased both numbers).&nbsp;<\/p>\n\n\n\n<p>All of these numbers work the same way\u2014it\u2019s free to call them from a landline, and the call gets routed to a local number.&nbsp;<\/p>\n\n\n\n<p>The only potential downside of using a non-800 number is that it may not be as memorable or trustworthy to customers.<\/p>\n\n\n\n<p>1-800 is the most widely recognized toll-free prefix. The first 800 number was issued back in 1967. With nearly 60 years of hearing and seeing these numbers, most Americans automatically associate \u201c800\u201d with \u201cfree.\u201d&nbsp;<\/p>\n\n\n\n<p>An 833 number works the exact same way as an 800 number. But this prefix wasn\u2019t made available until 2017\u201450 years later. So it doesn\u2019t quite have the same recognition or decades of trust.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Next Steps<\/h2>\n\n\n\n<p>Getting a toll-free number is easy, and it\u2019s a must-have for most businesses.&nbsp;<\/p>\n\n\n\n<p>As you can see from the steps in this tutorial, the entire process can be completed in less than 15 minutes. It\u2019s just a matter of choosing your RespOrg and selecting your number.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4419\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">RingCentral<\/a> is our top recommendation. <a href=\"https:\/\/www.crazyegg.com\/blog\/go\/ce4260\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Ooma<\/a> is a close second for simple, in-person office settings with desk phones. Both include a toll-free number when you sign up.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting your hands on a toll-free 800 number is easier than most people think. You can have your number set up and ready to use&#8230;<\/p>\n","protected":false},"author":239,"featured_media":97652,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_lmt_disableupdate":"yes","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[875],"tags":[],"class_list":["post-59720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get a 1-800 Toll Free Phone Number in &lt; 15 Minutes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.crazyegg.com\/blog\/how-to-get-a-800-toll-free-phone-number\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Get a 1-800 Toll Free Phone Number in &lt; 15 Minutes\" \/>\n<meta property=\"og:description\" content=\"Getting your hands on a toll-free 800 number is easier than most people think. 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