{"id":41061,"date":"2018-08-20T17:47:45","date_gmt":"2018-08-20T17:47:45","guid":{"rendered":"https:\/\/crazyeggblog.wpengine.com\/?p=41061"},"modified":"2026-01-06T15:14:42","modified_gmt":"2026-01-06T23:14:42","slug":"ui-design-mistakes","status":"publish","type":"post","link":"https:\/\/www.crazyegg.com\/blog\/ui-design-mistakes\/","title":{"rendered":"10 Common UI Design Mistakes That Are Killing Your Conversion Rate"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone wp-image-41080\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123320\/ui-design-14.png\" alt=\"ui-design-cluttered-layout\" width=\"767\" height=\"371\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123320\/ui-design-14.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123320\/ui-design-14-300x145.png 300w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Leonardo da Vinci said, \u201cSimplicity is the ultimate form of sophistication.\u201d Whatever I\u2019m designing, that is my mantra. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also one of the basic requirements for effective UI design. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to attract, convert and retain, <\/span><span style=\"font-weight: 400;\">user interface<\/span><span style=\"font-weight: 400;\"> must satisfy three criteria: It should be engaging, beautiful and elicit an emotional response from the user. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same applies to almost every other work of art; the only difference is, art can endure a certain dose of complexity. UI can\u2019t.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Being a vital part of UX, UI is one of the key factors that influence conversion rates. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conversion, on the other hand, is the result of a successful customer journey. According to the <\/span><a href=\"https:\/\/hbr.org\/2010\/07\/stop-trying-to-delight-your-customers\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Harvard Business Review<\/span><\/i><\/a><span style=\"font-weight: 400;\">, a successful journey depends on the reduction of effort. Today\u2019s customers have no time or patience to jump through hoops to get what they need. <\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41070\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123304\/ui-design-4.png\" alt=\"ui-design\" width=\"767\" height=\"371\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123304\/ui-design-4.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123304\/ui-design-4-300x145.png 300w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The following statistics <\/span><a href=\"https:\/\/blog.sagipl.com\/web-design-statistics\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">prove that<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">38% of people will leave a website if the content or layout is unattractive.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">47% of people expect a web page to load in two seconds or less.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">95% of visitors agreed that good user experience is the most important part of a website.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">94% of people will close and stop trusting a website if <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/website-design-best-practices\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">web design<\/span><\/a><span style=\"font-weight: 400;\"> is degraded.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Unappealing design, slow loading time and complicated navigation are the three most ruthless killers of all <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/conversion-rate-optimization\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">web-based conversion rates<\/span><\/a><span style=\"font-weight: 400;\">. If survival of your business depends on website visitors, UI can make or break your efforts to grow, scale and disrupt your industry. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But there are other UI design mistakes that could be affecting your conversion rate, as well. Here are the 10 most common.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">10 Common UI Design Mistakes That Are Killing Your Conversions<\/span><\/h2>\n<h3><strong>1. Unresponsive Design <\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41071\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123305\/ui-design-5.png\" alt=\"unresponsive-ui-design\" width=\"783\" height=\"379\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123305\/ui-design-5.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123305\/ui-design-5-300x145.png 300w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As of April 2018, <\/span><a href=\"https:\/\/www.statista.com\/statistics\/617136\/digital-population-worldwide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">3.8 million<\/span><\/a><span style=\"font-weight: 400;\"> people across the globe were using their mobile devices to go online. When customers can\u2019t enjoy the best features of your website on their small screens, they leave. Responsive design makes your website flexible across all of your users\u2019 screen resolutions and devices. <\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-41079\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123318\/ui-design-13.png\" alt=\"ui-design-global-digital-population\" width=\"867\" height=\"698\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123318\/ui-design-13.png 867w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123318\/ui-design-13-300x242.png 300w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123318\/ui-design-13-768x618.png 768w\" sizes=\"(max-width: 867px) 100vw, 867px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">But it\u2019s not only the ever-growing number of unique mobile users that compels digital businesses to turn to responsive design. In <\/span><a href=\"https:\/\/webmasters.googleblog.com\/2015\/02\/finding-more-mobile-friendly-search.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">February 2015<\/span><\/a><span style=\"font-weight: 400;\">, Google released an algorithm that ranks mobile-friendly websites higher. Though once optional, responsiveness is now key.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An explosion in <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/optimize-your-website-for-googles-mobile-first-index\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">mobile use<\/span><\/a><span style=\"font-weight: 400;\"> and Google\u2019s recommendations both highlight a dramatic shift in user behavior. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today\u2019s internet goers are already accustomed to scrolling through social media, carrying out banking and shopping online without ever opening a laptop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An unresponsive design prevents you from providing <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/improve-user-experience\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the best UX possible<\/span><\/a><span style=\"font-weight: 400;\">. It adds effort instead of reducing it, forcing your customers to rethink their purchasing decision and turn to somebody else.<\/span><\/p>\n<h3><strong>2. Cluttered Layout<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Designers may love their creative mess, but customers don\u2019t. So forget who you are for a second and put yourself in their shoes. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cluttered websites are frustrating to users. When there are too many elements on one page, they are all competing for a user\u2019s attention and add effort to the buyer\u2019s journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not knowing where to look, the user can miss your <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/best-call-to-action\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CTA<\/span><\/a><span style=\"font-weight: 400;\"> or an important discount, slipping right through your salespeople\u2019s fingers. That\u2019s one conversion less. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A customer\u2019s journey should be carefully navigated and focused on a single goal \u2013 conversion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what happens when your website isn\u2019t tidy enough:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The visitor spends precious minutes searching for what they need (bear in mind that they don\u2019t always know what that is) until they eventually become overwhelmed and frustrated. They leave without making a purchase, and \u00a0in most cases, they never come back.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And here\u2019s how to avoid that:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The only elements you need on your landing page are the hero image, primary headline, CTA, concise list of benefits of the product or service and some social proof to add credibility to your claims. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Every other page should be focused on only one action so that people intuitively know what step to take next and where that step will lead them. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For effective product pages, always make sure to include some whitespace between descriptions, images, forms and CTAs. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Never use more than three colors in your design scheme, and limit yourself to only one or two fonts. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Whatever you do, think usability first and aesthetics second. <\/span><\/p>\n<h3><strong>3. Unintuitive Navigation<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41077\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123315\/ui-design-11.png\" alt=\"ui-design-unintuitive-navigation\" width=\"756\" height=\"366\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123315\/ui-design-11.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123315\/ui-design-11-300x145.png 300w\" sizes=\"(max-width: 756px) 100vw, 756px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve gotten rid of all the clutter, the remaining elements should be organized properly. That includes two things: hierarchy and navigation. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lack of hierarchy can be very confusing to a user, and it doesn\u2019t flatter your products and services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All descriptions should have a logical order. Headings should convey your mission statement and tell your customers what you offer, while subheadings should explain how customers can benefit from it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/neilpatel.com\/blog\/ecommerce-conversion-optimization\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">website navigation<\/span><\/a><span style=\"font-weight: 400;\"> should be crystal clear, and it should always meet visitors\u2019 expectations. Place the menu where they expect to find it, which is either across the top horizontally or on the left as a vertical sidebar. And keep the number of menu items under five or six.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since you only have a second or two to convince your visitors to stay, the importance of user-friendly navigation key. If they find it intimidating and confusing, they\u2019ll browse elsewhere.<\/span><\/p>\n<h3><strong>4. Uninviting CTAs<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41078\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123316\/ui-design-12.png\" alt=\"ui-design-uninviting-CTAs\" width=\"771\" height=\"373\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123316\/ui-design-12.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123316\/ui-design-12-300x145.png 300w\" sizes=\"(max-width: 771px) 100vw, 771px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">CTAs condense all your conversion power in a single button. From color to copy, everything about them should say <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/high-converting-cta-buttons\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">click here<\/span><\/i><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Color:<\/b><span style=\"font-weight: 400;\"> \u00a0A CTA button should stand out from the background and grab a user\u2019s attention. <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Design:<\/b><span style=\"font-weight: 400;\"> Attention-grabbing isn\u2019t the same as kitschy. Keep the design effective, but simple.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Size:<\/b><span style=\"font-weight: 400;\"> A CTA should be big enough to stand out, but small enough to be inviting. <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Shape:<\/b><span style=\"font-weight: 400;\"> Clickable buttons have a rectangular shape and are surrounded by whitespace. <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Location:<\/b><span style=\"font-weight: 400;\"> A <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/high-converting-cta-buttons\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CTA button<\/span><\/a><span style=\"font-weight: 400;\"> should be right next to the proposal as the logical next step in the journey.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Language:<\/b><span style=\"font-weight: 400;\"> It should create a sense of urgency, so use the first person, active verbs and timing words.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Length:<\/b><span style=\"font-weight: 400;\"> Keep the body short and sweet \u2013 you don\u2019t need more than 60 characters. \u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Of course, the choice of color, design and copy should depend on your audience\u2019s preference. You\u2019ll need to dive into their purchasing behavior and psychology in order to find the ideal blend of colors, shapes and fonts, and test it a number of times before you come up with the best CTA version.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trick is finding the perfect balance. A clickable CTA shouldn\u2019t scream for attention; it should whisper and tickle. <\/span><\/p>\n<h3><strong>5. Generic Imagery <\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41068\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123259\/ui-design-2.png\" alt=\"ui-design-generic-imagery\" width=\"765\" height=\"370\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123259\/ui-design-2.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123259\/ui-design-2-300x145.png 300w\" sizes=\"(max-width: 765px) 100vw, 765px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s a reason why you detest stock photos. They are painfully fake. And you don\u2019t need an artistic eye to see that. The falsehood is almost intentionally obvious.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Visuals play a crucial role in branding and marketing: to attract the visitors\u2019 attention and make them relate to the happy customer smiling in the photo. By doing so, it helps to set a tone and create a mood. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only mood that stock photos create is that of disbelief. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Potential customers come to your website in search of a solution. These customers want to trust you. And they can\u2019t trust you if you greet them with an obvious lie. Website imagery must be authentic and inspiring to win buyers\u2019 confidence. <\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Pro tip: <\/span><\/i><span style=\"font-weight: 400;\">Position your hero image so that it directs users\u2019 attention to the CTA button. You can do that, for example, by having the subjects of the photo look toward it. As for the models, choose those who represent your ideal buyer persona \u2013 your website visitors should immediately know that they\u2019ve come to the right place. <\/span><\/p>\n<h3><strong>6. No Social Proof <\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41074\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123310\/ui-design-8.png\" alt=\"ui-design-no-social-proof\" width=\"754\" height=\"365\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123310\/ui-design-8.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123310\/ui-design-8-300x145.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Customer feedback, user-generated content, and testimonials may not be essential UI elements, but there should be a place for them on every relevant page. They are crucial to branding and sales, which means that you can\u2019t possibly plan your website design without social proof in mind. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">No social proof means no real credibility for the products and services you offer. It hurts your brandability, your marketing value and your SEO efforts, which equals <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/increase-your-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">lower conversion rates<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, nearly <\/span><a href=\"https:\/\/consumerist.com\/2015\/06\/03\/nearly-70-of-consumers-rely-on-online-reviews-before-making-a-purchase\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">70% of online buyers<\/span><\/a><span style=\"font-weight: 400;\"> look at a product review before making a purchase. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you disclose real messages from real customers, you\u2019re easing the minds of worried prospects. This technique is more convincing than any product description or well-written CTA, and numerous studies testify to that. Authentic customer reviews are <\/span><a href=\"https:\/\/econsultancy.com\/blog\/9366-ecommerce-consumer-reviews-why-you-need-them-and-how-to-use-them#i.35yv7v2okfp7yq\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">12 times more trusted<\/span><\/a><span style=\"font-weight: 400;\"> than the best sales pitch. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s nothing new, really. It\u2019s organic marketing at its best. <\/span><\/p>\n<h3><strong>7. Too Much Text<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41069\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123302\/ui-design-3.png\" alt=\"ui-design-too-much-text\" width=\"796\" height=\"385\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123302\/ui-design-3.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123302\/ui-design-3-300x145.png 300w\" sizes=\"(max-width: 796px) 100vw, 796px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Most website visitors don\u2019t read, but comb through the content. Nobody has time to sift through blocks of text.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having too much text on your pages won\u2019t serve any purpose. It will either overwhelm your visitors or distract them from taking action. It may be tempting to brag about your products and services, explain how amazing they are in detail and squeeze in as many keywords as you can, but that\u2019s what blogs are for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The idea is to say a lot with less, which is why every copy for every website page must be thoughtfully written and tested for emotional impact. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take your time until the text is convincing but succinct. You\u2019re going for the kind of expressive eloquence that hits the sweet spot with just a couple of words. <\/span><\/p>\n<h3><strong>8. Slow Page Loading Speed<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41075\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123311\/ui-design-9.png\" alt=\"ui-design-slow-page-loading-speed\" width=\"763\" height=\"369\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123311\/ui-design-9.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123311\/ui-design-9-300x145.png 300w\" sizes=\"(max-width: 763px) 100vw, 763px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.aberdeen.com\/research\/5136\/ra-performance-web-application\/content.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Aberdeen Group<\/span><\/a><span style=\"font-weight: 400;\">, 47% of people expect a web page to load in two seconds or less. Their study also found that a one-second delay in page load time equals 11% fewer page views, a 16% decrease in customer satisfaction and 7% fewer conversions. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Should we mention that loading speed also affects search engine rankings?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And all this applies to both desktops and mobile. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Start with yourself and be perfectly honest. If the website doesn\u2019t load quickly, what are the real chances of you trying again later? Going with the first competitor seems like a much better and safer option, doesn\u2019t it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/speed-up-your-website\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">keep your page loading speed<\/span><\/a><span style=\"font-weight: 400;\"> under two or three seconds, tops. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how to do that: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optimize your images<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reduce redirects<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Don\u2019t use too many plugins<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Minimize HTTP Requests<\/span><\/li>\n<\/ul>\n<h3><strong>9. Making the User Think<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41067\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123257\/ui-design-1.png\" alt=\"ui-design-making-user-think\" width=\"804\" height=\"389\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123257\/ui-design-1.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123257\/ui-design-1-300x145.png 300w\" sizes=\"(max-width: 804px) 100vw, 804px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve already talked about simplicity being one of the most important characteristics of effective UI. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Steve Krug famously set the standard for all designers by examining the modern-day user in his book <\/span><a href=\"https:\/\/www.interaction-design.org\/literature\/article\/don-t-make-me-think-key-learning-points-for-ux-design-for-the-web\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Don\u2019t Make Me Think<\/span><\/i><\/a><span style=\"font-weight: 400;\">. The title makes the takeaway pretty self-explanatory, speaking in favor of conciseness, tidiness, and intuitiveness. No unnecessary steps, no redundant elements, no effort at all.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41076\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123313\/ui-design-10.png\" alt=\"ui-design-user-thinking-process\" width=\"763\" height=\"262\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123313\/ui-design-10.png 743w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123313\/ui-design-10-300x103.png 300w\" sizes=\"(max-width: 763px) 100vw, 763px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Once again, your ultimate goal is to convert the user as quickly as possible. If your visitors are given time to rethink their decisions, they might just do that. If any part of the experience gives them a headache, they\u2019ll simply bounce. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The secret to successful UI is in minimizing all friction so that the journey is both smooth and fast. <\/span><\/p>\n<h3><strong>10. Designing for Yourself<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41072\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123307\/ui-design-6.png\" alt=\"ui-design-designing-for-yourself\" width=\"771\" height=\"373\" srcset=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123307\/ui-design-6.png 676w, https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123307\/ui-design-6-300x145.png 300w\" sizes=\"(max-width: 771px) 100vw, 771px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The last \u2014 but not least \u2014 common UI mistake is indulging yourself.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a designer, you are expected to abide by the rules of effective user experience. Only after you\u2019ve made sure your website complies with the first nine rules can you let those creative juices flow freely. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But remember, you\u2019re not designing for yourself, but for a fictional user persona. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This persona has all the same interests, preferences and pain points as the ideal buyer persona, so work closely with your marketing and sales teams to pinpoint the best design approach. Identify the most challenging aspects of UI and then wireframe them accordingly. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And don\u2019t stop testing until the feedback is perfect. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Conclusion<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">UI design is not without its obstacles, but it can be roadmapped to perfection. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just remember these mistakes and do the opposite: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make sure that your website is functional and enjoyable on all devices. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Declutter your pages and give content some room to breathe. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Remove all friction by making navigation simple and intuitive. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Design your CTAs in a way that grabs the user\u2019s attention without overwhelming them. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep your imagery authentic, relevant and relatable. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Always plan your website design with <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/science-and-strategy-of-social-proof\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">social proof<\/span><\/a><span style=\"font-weight: 400;\"> in mind.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Say what you have to say with less text and more actionable words. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep your loading speed under two or three seconds. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Don\u2019t let the users think, but make them act. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Design for the average user, not for yourself. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your UI design has major flaws, how could you ever expect a <\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/what-is-good-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">flawless conversion rate<\/span><\/a><span style=\"font-weight: 400;\">?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><b>About the Author<\/b><\/p>\n<p><img decoding=\"async\" class=\" wp-image-41073 aligncenter\" src=\"https:\/\/ceblog.s3.amazonaws.com\/wp-content\/uploads\/2018\/08\/20123308\/ui-design-7.jpg\" alt=\"ui-design-author-bio\" width=\"165\" height=\"184\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Anja Skrba is a Content Creation Manager for <\/span><a href=\"https:\/\/firstsiteguide.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FirstSiteGuide<\/span><\/a><span style=\"font-weight: 400;\">, an educational website that provides tutorials and guides that help people create, grow and maintain their online presence.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">You can connect with her on <\/span><a href=\"https:\/\/twitter.com\/firstsiteguide\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/www.linkedin.com\/in\/anjaskrba\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leonardo da Vinci said, \u201cSimplicity is the ultimate form of sophistication.\u201d Whatever I\u2019m designing, that is my mantra. It\u2019s also one of the basic requirements&#8230;<\/p>\n","protected":false},"author":279,"featured_media":41080,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[11],"tags":[],"class_list":["post-41061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-experience"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Common UI Design Mistakes That Are Killing Your Conversion Rate<\/title>\n<meta name=\"description\" content=\"Learn how to make sure that your website is functional and enjoyable on all devices avoiding these UI design mistakes that could be affecting your conversion rate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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