{"id":20183,"date":"2015-11-23T14:16:07","date_gmt":"2015-11-23T20:16:07","guid":{"rendered":"https:\/\/crazyeggblog.wpengine.com\/?p=20183"},"modified":"2026-02-13T14:24:28","modified_gmt":"2026-02-13T22:24:28","slug":"5-adwords-extensions","status":"publish","type":"post","link":"https:\/\/www.crazyegg.com\/blog\/5-adwords-extensions\/","title":{"rendered":"5 AdWords Extensions You Should Be Using to Improve Conversion Rates"},"content":{"rendered":"

AdWords is a beast to manage.<\/p>\n

First, you have to do extensive keyword research to find the terms that will work the best for your campaign.<\/p>\n

Then, you need to spend money to learn which terms convert and which don\u2019t<\/i>. <\/p>\n

Ouch.<\/p>\n

After that, you have to whittle your term list down, adjust your match types, and find new terms that will be profitable.<\/p>\n

It\u2019s an extensive process that takes more time than most people realize. The good news is that it ends up being scalable for businesses that figure out how it works and how to make their campaigns profit.<\/p>\n

In this post, I\u2019m going to discuss some advanced tactics you can use to improve campaign performance and boost profitability.<\/p>\n

Introducing AdWords Extensions<\/h2>\n

AdWords extensions provide the opportunity to add more information to your ad than the basic headline, URL, and ad copy you\u2019re traditionally able to use. This extra information helps your ad to stand out and get clicked, which in turn will lower your cost per click and in many cases improve conversion rates.<\/p>\n

Here\u2019s what a regular Google ad without ad extensions looks like:<\/p>\n

\"adwords<\/a><\/p>\n

It\u2019s pretty straightforward and uses the standard headline, URL, and copy information that most people are used to seeing.<\/p>\n

If you want to take your ad to the next level, you need to begin AdWords extensions. Once you do, your ads can look more like the KlientBoost<\/a> one below:<\/p>\n

\"KlientBoost\"<\/a><\/p>\n

So how do you take your ads from the standard 5-line ad to one that has six lines and a phone number, like KlientBoost\u2019s does?<\/p>\n

Let\u2019s talk about that now.<\/p>\n

How to Add Ad Extensions to Your AdWords Ads<\/h2>\n

To add ad extensions to your ads, you need to log into AdWords and then click on \u201cAd Extensions\u201d in the upper menu.<\/p>\n

\"All<\/a><\/p>\n

From here, you need to select which type of extension you\u2019d like to add. The following eight options are at your disposal:<\/p>\n

\"All<\/a><\/p>\n

In this post, I\u2019m going to explain how to use the following:<\/p>\n

    \n
  1. Sitelinks extensions<\/li>\n
  2. Location extensions<\/li>\n
  3. Call extensions<\/li>\n
  4. Review extensions<\/li>\n
  5. Callout extensions<\/li>\n<\/ol>\n

    But before we take a look at that, we need to answer the following question: Will adding these extensions really increase conversion rates? Let\u2019s look at some data to find out.<\/p>\n

    Extension #1: Sitelinks extensions<\/h2>\n

    Sitelinks extensions allow you to show additional links to your site below the regular ad copy.<\/p>\n

    Here\u2019s an example of what that can look like with the site links inside the red box.<\/p>\n

    \"Conversion<\/a><\/p>\n

    You can also set them up, so they show up with a little more text like in the example below.<\/p>\n

    \"iSionage\"<\/a><\/p>\n

    However, even if you set up your site links to show up like the example above, they won\u2019t always appear that way on Google because Google decides whether or not they\u2019ll just show up as links and whether or not they\u2019ll have the additional text below the links. Since that\u2019s the case, it\u2019s best to format them to show up both ways, so when possible they will show up with the additional text.<\/p>\n

    Here\u2019s what you need to do to do that\u2026<\/p>\n

    First, click on \u201cAd Extensions\u201d again in the upper menu, and then select \u201cSitelinks Extensions.\u201d<\/p>\n

    \"All<\/a><\/p>\n

    At this point, you\u2019ll need to click on the red \u201c+Extensions\u201d button, and then select which campaign you\u2019d like to add the extension to.<\/p>\n

    Next you\u2019ll click \u201c+New Sitelink\u201d to begin adding site links to your campaign.<\/p>\n

    After that, you\u2019ll see a pop-up box like the one below where you\u2019ll need to add the link text headline, the URL, and description copy if you\u2019d like to add additional text. You can also select \u201cmobile\u201d as the device preference if you want the extension to just show up on mobile devices.<\/p>\n

    \"New<\/a><\/p>\n

    Once you click \u201cSave,\u201d the site link will be saved and ready to go, but you\u2019ll want to go in and adjust the settings for individual ad groups since you may want the site link to show up for some ad groups but not others.<\/p>\n

    And that\u2019s pretty much all there is to it. If you need ideas for which links to add and how to write the copy, do some Google searches in your space to get a feel for what people are doing, and then figure out how to add site links that will help your product or service to stand out.<\/p>\n

    Extension #2: Location Extensions<\/h2>\n

    Location extensions improve local ads by allowing businesses to show their address, a phone number, and a map marker. They also include a direction link in mobile ads for searchers who\u2019d like to get directions to the business.<\/p>\n

    Here\u2019s an example of what this looks like for an insurance agent located in Dallas.<\/p>\n

    \"State<\/a><\/p>\n

    As you can see, this helps the ad to stand out, shows that the advertiser is a local business, and gives the searcher an idea about where the business is located in case they\u2019d like to visit in person.<\/p>\n

    Extension #3: Call Extensions<\/h2>\n

    With the AdWords call extension, you can add your phone number to Google ads. This makes it easier for searchers to call your business, especially on mobile devices.<\/p>\n

    It also adds another element that helps your ad to stand out and hopefully gets it clicked. Google, for example, claims that phone numbers increase click through rates as much as 6% to 8%.<\/p>\n

    Here\u2019s an example of what a call extension looks like in a search result.<\/p>\n

    \"KlientBoost<\/a><\/p>\n

    Phone numbers in Google ads may not make sense for every business such as SaaS types of businesses, but if your business can benefit from phone calls, then you definitely want to use call extensions so you can get more calls.<\/p>\n

    Extension #4: Review Extensions<\/h2>\n

    Review extensions are a really exciting and allow you to use third-party reviews in your ads.<\/p>\n

    In the example below, you can see an Unbounce<\/a> ad that uses a review from TrustRadius.<\/p>\n

    \"unbounce\"<\/a><\/p>\n

    In order to use review extensions, you need to find reviews on reputable third-party sites like TrustRadius, TrustPilot, Forbes, Entrepreneur, etc.<\/p>\n

    The main point is that it has to come from a third-party site that\u2019s well-known enough to get approved by Google. It also can\u2019t come from your own site since there\u2019s no easy way to verify the validity of those claims.<\/p>\n

    Since there are quite a few rules to follow for review extensions, you may want to read Google\u2019s review extension guide<\/a> to figure out what you need to do to add reviews to your site.<\/p>\n

    Extension #5: Callout Extensions<\/h2>\n

    Callout extensions are another exciting extension that allows you to add more text to your ad. With callout extensions, you can add short blurbs of text that help your ad to stand out. These blurbs show up underneath your ad copy as seen below.<\/p>\n

    \"Buy<\/a><\/p>\n

    Callout extensions are a great place to talk about features or offers that help your product or service stand out. Examples include:<\/p>\n