{"id":108809,"date":"2026-08-24T06:00:00","date_gmt":"2026-08-24T13:00:00","guid":{"rendered":"https:\/\/www.crazyegg.com\/blog\/?p=108809"},"modified":"2026-08-24T08:20:57","modified_gmt":"2026-08-24T15:20:57","slug":"crazy-egg-vs-contentsquare","status":"publish","type":"post","link":"https:\/\/www.crazyegg.com\/blog\/crazy-egg-vs-contentsquare\/","title":{"rendered":"Crazy Egg vs. Contentsquare: Each Tool’s True Strengths"},"content":{"rendered":"\n

Trying to choose between Crazy Egg and Contentsquare for your enterprise business?<\/p>\n\n\n\n

Crazy Egg is a better UX and conversion rate optimization platform if you want heatmaps, session recordings, A\/B testing, surveys, and error tracking in one transparent subscription.<\/p>\n\n\n\n

Contentsquare works better if you need journey analytics across web and mobile apps together, warehouse-grade data exports, and a five-six-figure budget to run them. <\/p>\n\n\n\n

Crazy Egg vs. Contentsquare: A Quick Snapshot<\/strong><\/h2>\n\n\n\n

Short on time? Here’s a quick overview of how these two analytics tools stack up on the features that matter most.<\/p>\n\n\n\n

Feature<\/th>Crazy Egg<\/th>Contentsquare<\/th><\/tr><\/thead>
Heatmaps<\/td>\u2705 5 heatmap types (Click, Scroll, Confetti, Overlay, List)
\u2705 Instant Heatmaps
\u2705 20+ audience filters<\/td>		\u2705 Click, scroll, and move maps on every tier
\u26a0\ufe0f Zone-based heatmaps from Growth up
\u26a0\ufe0f Limited per-click segmentation vs. Confetti Maps<\/td><\/tr>
Session Recordings<\/td>\u2705 Auto-tagged with 13+ event types
\u2705 6-month to 2-year retention by default
\u2705 Per-page sampling control
\u2705 Linked to errors and surveys<\/td>		\u2705 Filters, manual tagging, annotations, highlights
\u26a0\ufe0f Replay capture capped as a share of sessions, varying by plan and volume
\u26a0\ufe0f Default retention 1\u20133 months across tiers (24-month extension available on Pro\/Enterprise, not retroactive)<\/td><\/tr>
Analytics & Funnels<\/td>\u2705 Web Analytics, Conversion Analytics, and retroactive Funnels
\u2705 Six funnel trigger types, including ad pixels
\u2705 Two-way GA4 integration
<\/td>		\u2705 Funnels on every tier
\u2705 Journey Analysis, Frustration Score, Page Comparator on Growth+
\u26a0\ufe0f Form Analysis, Page Groups on Pro+
\u26a0\ufe0f User Lifecycle Extension and Error Analysis sold as Pro add-ons (defaults on Enterprise)<\/td><\/tr>
A\/B Testing<\/td>\u2705 Native visual editor, split URL, multi-armed bandit
\u2705 Variants linked to heatmaps and recordings
\u2705 GA4 sync for each variant
\u26a0\ufe0f Included from Plus plan ($99\/mo)<\/td>		\u274c No native A\/B testing
\u26a0\ufe0f Only A\/B Test Analysis of third-party tools (Optimizely, AB Tasty, Kameleoon)
<\/td><\/tr>
Surveys<\/td>\u2705 Free on every plan with unlimited responses
\u2705 50+ templates, behavioral triggers
\u2705 AI sentiment analysis on open-text answers
\u2705 Every response linked to the visitor’s session recording<\/td>		\u26a0\ufe0f Voice of Customer is a separate product subscription
\u26a0\ufe0f Free VoC capped at 100 responses\/month and 3 surveys, no AI analysis
\u26a0\ufe0f Growth VoC starts at $79\/month (on top of Experience Analytics)<\/td><\/tr>
Error Tracking<\/td>\u2705 JS error capture with full stack trace, browser, device, app-version context
\u2705 Each error linked to a session recording
\u2705 Built-in triage workflow (status, notes, share links)
\u26a0\ufe0f Included from Plus plan ($99\/mo)<\/td>		\u2705 Basic JS errors on Free and Growth \u2705 Synthetic Performance Tests and Core Web Vitals included \u26a0\ufe0f Full Error Analysis layer (steps-to-reproduce, missed-revenue Quantify, Jira tickets) gated to Enterprise \u2014 Pro can buy it as an add-on<\/td><\/tr>
AI Features<\/td>\u2705 AI analysis on every paid plan (Top Insights, session flagging, sentiment)
\u2705 Export heatmaps and recordings to ChatGPT\/Gemini\/Grok from Pro
\u2705 MCP connector \u2014 query your data from Claude, ChatGPT, Cursor, or Copilot \u26a0\ufe0fTasks (early access): automated optimization loop<\/td>		\u2705 MCP server on every tier (300 calls\/month Free, more on paid tiers)
\u2705 Sense Chat and Session Replay Summaries on Growth+
\u26a0\ufe0f Sense Analyst sold as a paid add-on even on Enterprise<\/td><\/tr>
Pricing<\/td>\u2705 $29-599\/mo, transparent
\u2705 30-day free trial, no credit card<\/td>		\u2705 $0 Free \u2192 $39\/mo Growth (promo pricing at the time of writing)
\u26a0\ufe0f Pro\/Enterprise contact sales (Vendr: $30K-500K+\/yr)
\u26a0\ufe0f Voice of Customer is a separate purchase<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Feature Breakdown: Crazy Egg vs. Contentsquare<\/strong><\/h2>\n\n\n\n

Crazy Egg is a CRO and user behavior analytics platform that bundles heatmaps, A\/B testing, surveys, error tracking, web analytics, funnels, and pop-up CTAs into one product subscription.<\/p>\n\n\n\n

Contentsquare is a digital experience analytics platform that splits its capabilities across three products and four pricing tiers.<\/p>\n\n\n\n

Free and Growth are essentially Hotjar (acquired in 2021) and rebranded under the parent. Pro and Enterprise are the original high-end Contentsquare platform. For product analytics, Contentsquare uses Heap, which it acquired in 2023.<\/p>\n\n\n\n

1. Heatmaps<\/strong><\/h3>\n\n\n\n

Crazy Egg has five heatmap types with deep per-click segmentation. Contentsquare’s signature is zone-based heatmaps with engagement and revenue metrics for specific page elements.<\/p>\n\n\n\n

Crazy Egg<\/strong><\/h3>\n\n\n\n

Crazy Egg gives you five heatmap types:<\/p>\n\n\n\n