Revenge of the Social Media Manager: What’s YOUR Time Worth?

by Julia Borgini

Last updated on December 21st, 2017

We all know that social media is a black hole for time…

Sucking us in… forever lost in the continuous newsfeed messages and Pinterest pins.

So when I say “time commitment,” I can almost see your eyeballs roll as you nod in agreement.

Mornings are started late after we take a quick scroll through our newsfeed and check our personal accounts. And yes, personal accounts usually come before business ones. Then afternoons disappear after we follow one hashtag on Instagram, and end up looking at some interesting photos on Tumblr.

social media black hole - placeit

Professional social media managers, however, knows how to make the most of their time on it. They know that social media is a tool to be used in marketing, and they work hard to integrate it into their employer’s plans.

They’re finally getting it

It appears that business is finally understanding that social media is an important part of any marketing strategy today.

In 2013, 62% of marketers used social media for six hours or more every week (according to Social Media Examiner’s Social Media Marketing Industry Report for 2013). Thirty-six percent of them used it 11 hours or more weekly, while 17% of them used it a whopping 20 hours a week or more.

When you consider how many social media platforms there are out there now, it’s not surprising that more businesses are using it as part of their marketing campaigns.

With Experience, Comes Higher Usage

It’s interesting to note that the more experience a business has with social media, the more time they spend on it.

Half of the businesses just starting out with social media spent five or fewer hours per week on it. Yet almost 10% of the ones that have been using it for more than five years spend more than 40 hours per week on it.

Social Media Time Commitment

As time goes by and business becomes more comfortable with the idea of using social media to promote themselves, they’re integrating it more into their marketing plans. It’s become as important as a website, brochure, or commercial to them.

Find the Sweet Spot

The key is finding the time commitment sweet spot for your business.

You’ve got to determine what’s the optimal time investment for your staff and marketing campaigns. In fact, the majority of businesses, both big and small, use social media from one to 10 hours per week.

What's your social media time sweet spot?

What’s YOUR Sweet Spot?

Regardless of your size or the size of your customer base, you’re probably wondering what your social media sweet spot is, right? You know it’s an important tool to use in your marketing campaigns, and you’d like to take full advantage of it.

How can you do that? Here’s a 4-step process for finding your personal social media sweet spot.

Step 1. Take a look at the platform you’re using

The social media platform you’re using is going to be the biggest determining factor for your time commitment.

Visual platforms like Pinterest or media like infographics take more time to plan and create than a purely text-based one like Twitter. (And that’s ignoring the fact that you can be visual on Twitter too. I’m just trying to make a strict distinction here.)

Step 2. Determine your employee investment

Do you want to use dedicated staff to handle your social media work, or will it be added to an existing employees’ work responsibilities? Both of these involve different costs and considerations, so ponder them wisely.

Step 3. Determine your technology investment

Most social media platforms are accessible through a web interface; however, it may be worth it to investigate some specialized tools for managing them. Many marketing automation tools have a social media component to them, so you can schedule your messaging and save time.

Step 4. Analyze your social media ROI

This step is one that’s often forgotten but is very important. Given the cost of using social media marketing (like I just outlined), it’s important to evaluate whether it’s worth the investment.

Set up some reporting mechanisms to determine if social media is working for you, and to find out if it’s having an impact on your bottom line.

Enjoy Some Sweet Revenge

You already use social media in your personal life, and you understand that you should use it for your professional life too. Especially if that’s your job. Knowing what your social media sweet spot is will help you turn it into a professional tool that gives professional business results.

So the next time one of your colleagues makes a smart-aleck comment on how you’re “always wasting time on social media instead of working,” you’ll be able to tell them exactly how you’re contributing to the company’s bottom line.

Read other Crazy Egg articles by Julia Borgini.



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Julia Borgini

Julia Borgini helps Geeks sell their stuff. A self-proclaimed Geek & writer, she works with B2B technology & sports companies, creating helpful content & copy for their lead generation and content marketing programs. Follow her on Twitter @spacebarpress to see what she's writing about now.


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  1. April 7, 2014 at 1:29 am

    Exactly social medias has become black hole of today’s world and from business point of view, these are best places for stay connected with big community of people and tell them what is going on in the industry. Some business just run social media marketing campaign but don’t analyze the ROI from social medias so I like your ideas about analyzing ROI. Nowadays the success of social media marketing campaign is considered the success of business so don’t compromise over social media services for achieving your targets.

  2. Siyan says:
    March 26, 2014 at 6:58 am

    Nice article thank’s for sharing the information. That’s very informative .:)

  3. Jan Orsula says:
    March 24, 2014 at 9:10 am

    Hey Julia,
    great article, definitely agree with with the point 4. Lot of marketers still forgotting that not only on social media, but in every single aspect of online business is really important to measure everything and split testing..

    • Julia says:
      March 26, 2014 at 12:21 pm

      Yes Jan, measuring your ROI is something people forget, mainly because the mechanisms to do so aren’t so obvious. But also because it’s not a straight line from social media to sales to a brand’s bottom line. It’s open to a lot more interpretation.

      Thanks for reading!

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