Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to…
The 31 Best Homepage Design Examples and Ideas for Your Website
6 Colors That Are Proven to Boost Sales
What is a Sales Funnel, Examples and How to Create One
The Best Website Color Palettes to Increase Engagement in 2024
7 Call to Action Examples You Have Never Seen Before
The Best Free IVR (+ a Paid One That’s Budget-Friendly)
If you have the budget for an IVR system, Nextiva’s Advanced IVR is the best choice. But what if you don’t have the money and…
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day TrialEcommerce Automation: How to Make More $ While Doing Less
Even if you’re already making a profit with an established ecommerce business, you can likely boost your bottom line without any extra effort by automating…
Ecommerce Niches: 4 Places You Aren’t Looking But Should Be
Ecommerce is one of the fastest growing business models, and for good reason—it works. Finding your specific niche is the first step to establishing a…
In IVA vs. IVR Battle, IVA Wins Every Time. Here’s Why
There’s a good chance you’ve called a customer service hotline before and encountered a voice asking you to press a number to select a self-service…
Conversational IVR: Do Callers Really Want to Speak Freely?
The idea behind conversational IVR is simple: a customer speaks naturally to the IVR as they would with a real agent, and the system understands…
5 Call Queue Management Tips For Under A Minute Hold Times
Nobody likes being put on hold. In fact, research shows that the chances of someone hanging up increase dramatically after just one minute. Of course,…
4 Call Center Problems That Will Close Your Doors
There’s no shortage of challenges that call centers face each day, and all of them are important in their own right. However, the following four…
Best IVR System for Small Business? Nextiva’s Advanced IVR
Using a well-designed IVR system can improve call handling in several ways. Not only can it improve the customer experience, but it’s also available 24/7…
Of All the IVR Routing Methods, 4 Help Callers and Agents
The right IVR (Interactive Voice Response) routing strategy provides agents with a balanced workload and a higher chance of resolving issues on the first call. …
Ecommerce Analytics: The Best Data to Collect
The sheer amount of data associated with an ecommerce store can be highly intimidating, but its collection and analysis are also vital for any ecommerce…
Here’s The #1 Way to Create Dropdown Menus In WordPress
A dropdown menu is a graphical user interface (GUI) element on a website that reveals additional navigation options whenever a user clicks on or hovers…
IT
304 articles
Website
243 articles
Conversion
212 articles
Operations
174 articles
Workflow
116 articles
Marketing
80 articles
Design
74 articles
Sales
71 articles
Analytics
47 articles
Make your website better. Instantly.
Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new ideas.
Free 30-day Trial