Infographic: The Cost of Customer Satisfaction & What it Means for Your Business

by Sean Work

Last updated on July 24th, 2017

Crazyegg » Blog » Infographics » Infographic: The Cost of Customer Satisfaction & What it Means for Your Business

Lost customers.

Lost revenue. EEK!

Increased competition. Oh no!

It has been said that it costs six times more to recover a lost customer than it cost to acquire them in the first place. With that said, take a look at the infographic below to learn how you can get better at keeping your customers around.

customer satisfaction infographic

This infographic was originally published on Kissmetrics.

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Sean Work

Between rocket science and space shuttle design at Boeing and NASA to building the Kissmetrics blog to 1 million monthly readers, I’ve also helped dozens of online businesses with PPC, SEO, and Conversion Rate Optimization. If you have any questions about generating success online, write me a question now at writesean.com.

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