You want your orders to reach your customers quickly and safely, and investing in the best shipping software is the most reliable way to achieve this—provided you make the right choice. If you choose right, the tool will enhance your ecommerce platform for customers and employees. But if you choose wrong, you’ll find yourself dealing with extended downtime, late arrivals, and other supply chain problems. After doing an in-depth market analysis, ShippingEasy clearly stood out to us with its excellent selection of features like inventory management, interactive metrics, and automation.
The Best Shipping Software for Most
ShippingEasy was a clear winner for us for multiple reasons.
The powerful shipping software can easily streamline time-consuming and repetitive shipping processes, freeing up your time to focus on more important parts of running your online business. Despite the generous feature set and third-party integrations, it remains user-friendly and cost-effective.
Not only does it simplify fulfillment for businesses, but it also provides them with the lowest available USPS rates to further cut down costs.
The Best Shipping Software Options to Consider
- ShippingEasy — Best for Most
- EasyShip — Best for Cross-Border Shipping
- Shippo — Best for Low-Volume Shipping
- ShipBob — Best for Hassle-Free Warehousing and Fulfillment
- OrderCup — Best for Merchants Handling 500-12,000 Shipments a Month
When It Makes Sense to Invest in Shipping Software
In ecommerce, customer experience doesn’t end after someone places an order for your product.
Shoppers expect clear communication, transparency, and control throughout the shopping experience, which goes beyond the website. They want parcel tracking capability and front-door delivery—but more importantly, they want delivery as fast as possible and for free.
With Amazon offering two-day delivery, the stakes are even higher. But if you need more motivation, here are a few situations where investing in shipping software would make sense for your business.
Situation 1: When You Want to Send Customers Shipping Updates
Customers get anxious when awaiting delivery. They’ve already paid for your product so, of course, they want it to be delivered as soon as possible and in perfect condition.
Reassuring them of the shipment’s success is your responsibility, which you can do by giving them detailed information regarding their order status.
With shipping software, you can send every customer personalized updates for each stage of their shipment, including purchase confirmation, shipping updates, delivery on way, and delivery confirmation.
This also drastically improves user experience, allowing you to build a loyal customer base for your brand.
Situation 2: When You Want to Centralize All Your Selling Channels
Besides being time-saving, shipping software can also centralize orders across various selling channels. Regardless of whether you have multiple Shopify stores or simultaneously sell on retail platforms like Amazon and eBay, it can import all your orders to streamline and arrange shipping.
This will save you from all the unnecessary hassle and time.
Situation 3: When You Want to Work More Productively and Save Time
When you ship an order, there’s an annoyingly long list of things to do. For making out of shipping location and items ordered to sending customers confirmation mail is with an order summary. It’s repetitive and time-consuming.
Luckily, you can use shipping software to automate the entire process, with the tool applying these details to all your orders automatically. Special delivery options or “free shipping“ orders can also be handled.
Another excellent way to save time is batch shipping. A shipping software combines all your picked orders into a single batch and prints out their labels together. Otherwise, you would’ve had to print each label individually for every order.
Think of it this way: with a shipping tool, you can combine automation rules and batch shipping to drastically reduce the overall time involved in shipping.
What’s more, if you ship internationally, the software can also calculate duties and taxes and generate custom forms and other required documents.
#1 — ShippingEasy — Best for Most
ShippingEasy is a cloud-based application that gives you the ultimate combination of savings, features, functionality, and world-class integrations.
It has an intuitive interface that allows you to organize orders and compare them side-by-side. An impressive feature set includes effortless inventory management, customer relationship management, and marketing efforts.
Program rules into your shipping workflows to save time and effort. This will automate shipment selections, confirmation emails, label creation, FBA routing, and tracking updates, among others. Stock management is effortlessly easy, thanks to real-time inventory tracking, product catalog support, customizable categories, and barcode compatibility.
ShippingEasy also offers a customer marketing add-on that provides you with customizable plug-and-play templates and contact/data management tools to enhance your email marketing efforts.
A highly-rated customer support team seals the deal and includes live chat, phone, and email. But customers on the Starter plan are limited to forum communication with support staff.
ShippingEasy offers tons of pricing plans to meet every need and budget, which makes it suitable for ecommerce companies of all sizes.
Currently, you can choose from six plans:
- Starter — Free
- Basic —$29 per month
- Plus — $49 per month
- Select — $69 per month
- Premium — $99 per month
- Enterprise — $159 per month
A 30-day free trial is also available — no credit card required.
#2 — EasyShip — Best for Cross-Border Shipping
If you’re looking for a shipping software tool that can handle custom duties and connect with global carriers to produce print shipping labels and rates, EasyShip has you covered.
Manage multiple sales channels with EasyShip’s integrated and user-friendly cloud-based platform. Access all your shipments directly from your dashboard, plus you can automate your processes with custom shipping rules.
Filter your search by the fastest, cheapest, best value, and other superlatives. Choose from over 250 courier service options, including DHL, USPS, and UPS, and save up to 91% of the package rate you want to send to customers.
EasyShip displays fully landed costs at checkout to your shoppers, meaning neither you nor your shoppers need to worry about any added cost after the order has been placed.
Expect improved transit timings and a tailor-made fulfillment strategy, thanks to its elaborate network of global Third-Party Logistics (3PL) partners. The company has partnered with global carriers to offer discounted shipping rates and fulfillment services.
This ensures your international shoppers get their orders delivered from a courier they know and trust.
EasyShip currently offers the following four plans:
- Free Plan
- Plus — $29 per month
- Premier — $69 per month
- Enterprise — Request a customized quote
A 14-day free trial is available for Plus and Premier plans.
#3 — Shippo — Best for Low-Volume Shipping
If you don’t have a large volume of orders yet, Shippo would make the perfect shipping software for your business.
A relatively newer shipping platform, it has quickly risen through the ranks to establish itself as an industry leader, which isn’t really surprising considering its affordability and user-friendliness.
It provides you with all the basic features you’ll need to run and automate your shipping operations from its dashboard. The software matches the lowest rates for both US and international shipping carriers to maximize your shipping cost savings.
Other notable features include a customizable API, a simple returns process, scheduled shipment pickups, and automated shipping label creation.
You can also integrate Shippo with some of the most popular ecommerce platforms like Shopify, Square, and Wix. All it takes is a few clicks, and you can import all your orders to Shippo‘s dashboard for simplified shipping management.
Shippo currently offers the following three plans:
- Starter — Free
- Professional — Starting at $10 per month
- Premier — Request a customized quote
You can also avail of a free 30-day trial on the Professional plan.
#4 — ShipBob — Best for Hassle-Free Warehousing and Fulfillment
ShipBob is one shipping software that lets you offer fast delivery without the hassle of warehousing and fulfillment.
One of the best 3PL solutions for growing ecommerce brands, ShipBob offers incredibly fast shipping options and can take on logistics-related challenges (think: managing inventory levels of products across multiple fulfillment locations). It has various conveniently located distribution centers across the United States and has hired full-time fulfillment professionals who can hold up to the company‘s high standards.
All orders are automatically routed to ShipBob, which takes into account your product inventory and the customers’ locations. It then picks the appropriate warehouse to get the order packaged, labeled, printed, and shipped to ensure delivery is completed on time.
For those wanting personalization, the software tool has partners that let you create attractive custom packaging to give your customers a more on-brand unboxing experience.
ShipBob can also provide useful insights into your business. Use it to learn which products are performing well in which regions, where the majority of your shoppers are located, and whether the fulfillment center closest to these shoppers has enough inventory to meet their demands.
ShipBob hasn’t published pricing information on its website. You’ll have to contact the company to get a quote customized to your unique needs. However, there’s a calculator on its pricing page that will give you an estimate.
While other resources suggest a free trial is available, no information is published on the website.
#5 — OrderCup — Best for Merchants Handling 500-12,000 Shipments a Month
Best for Merchants Handling 500-12,000 Shipments a Month
OrderCup gives you prompt and reliable customer support, along with an easy-to-use interface, discounted shipping rates, and multi-carrier shipping options. It also integrates with a ton of popular ecommerce tools and marketplaces.
Next on our list of the best shipping software is OrderCup.
It gives users prompt and reliable customer support, along with an easy-to-use interface, discounted shipping rates, and multi-carrier shipping options. The company has partnered with several carriers, such as DX, USPS, DHL, and UK Mail, and can integrate with worldwide shipping carriers across Asia, Australia, and Europe.
We recommend the software for medium- and large-sized companies because of the shipping limits on each plan. For instance, the Short plan is limited to 500 shipments a month, while the highest plan Trenta is capped at 12,000 shipments a month.
Use it to automate your shipping process, expect support for leading hardware devices like printers and scanners, and easily print return labels for your shipments.
The fact that OrderCup integrates with some of the best ecommerce solutions, including Shopify, Magento, and WooCommerce, is another advantage. Integrated marketplaces include Walmart, Amazon, Etsy, and eBay.
OrderCup currently offers the following five plans:
- Shot — $25 per month
- Tall — $45 per month
- Grande — $65 per month
- Venti — $95 per month
- Trenta — $180 per month
Yep, OrderCup has named its pricing tiers after Starbucks’ drink sizes. A 30-day free trial is also available.
Methodology for Choosing the Best Shipping Software
Aside from the obvious cost-effectiveness and timely customer support, we’ll discuss three critical factors you should keep in mind when choosing shipping software for your business.
Carrier rates on the only expense your shipping software should help manage.
Keep an eye out for features that can help you lower costs by accelerating workflows and eliminating errors. We highly recommend it using tools that offer robust automation that allows you to scale without relying on headcount.
If you’re in the growing stages, you’ll benefit from shipping software that’s templated and has defined workflows. If you’re a well-established, high-volume merchant with sophisticated systems in place, you‘ll need a tool that can be molded around your existing systems and workflows.
Don’t forget your speed and security requirements, too. Choosing cloud-based solutions is certainly more convenient, but on-site solutions may be preferable for higher-volume shippers to accommodate their exact speed and security needs for boosting workflow l efficiencies and increasing daily throughput capacity.
If you can’t decide, opt for hybrid solutions that give you the scalability, speed, and security of an on-site solution and the convenience of cloud-based options.
You want the shipping software to be compatible with your current systems, carriers, and channels—even those you plan on adopting in the future. While a few tools limit integrations to a select group of partners, others can tailor integrations to a certain market niche.
Regardless of your shipping volume, your best bet would be a shipping solution that gives you an extensive selection of built-in integrations, as well as the ability to connect to any channel, carrier, and system through ODBC and API.
The Top Shipping Software in Summary
Choosing the right shipping software can make or break your ecommerce business. Look for dedicated options that can become an extension of your existing system, helping you to get more done in less time.
Our two top picks, ShippingEasy and EasyShip, are excellent tools that are not only scalable but also let you team up with multiple fulfillment partners to deliver the best possible shipping experience without overstepping your budget.