When it comes to understanding your audience, you can’t get more granular than a website click tracking tool. Instead of looking at big picture metrics, you can drill down to the basics and get to know what works with your audience — and what doesn’t. While many site tracking tools…

You have the ability to compile more data than you could ever need about your website visitors using conversion rate optimization (CRO) tools. But why should you care about user behavior? After all, CRO is just about maximizing clicks, conversions, and sales, right? Why should it matter what happens in…

What happens when you try to sell a house with an overgrown garden, cracks in the driveway, and a broken front door? No offers, right? That’s exactly why you need the best homepage design for your website. Think of your homepage as analogous to a home’s curb appeal. It’s the…

Maybe you’re not using any website optimization tools. Or perhaps you’ve tried a couple, but never really given them a chance. I hear this from a lot of marketers, but let me ask you a question. What happens to a website that never gets optimized for search and conversions? It…

I have some bad news for you. It might hurt. Everything you’ve read about lead generation strategies might not apply to your business. Why? Because ecommerce lead generation is different. If you run a business outside of the ecommerce family, feel free to check out another Crazy Egg article that…

If nobody clicks on your call-to-action phrases and buttons, you don’t get any leads, nor do you generate any revenue. That’s the opposite of the point of using CTAs, which is why I tell business owners and marketers to take the time to refine their phrasing. A poorly-written CTA negates…

Google’s mobile first index has created quite an upheaval in the marketing world — and for good reason. Marketers want to know how Google’s algorithm will change SERP (search engine results page) rankings. The mobile first index means that Google will consider mobile friendly websites first when deciding how to…

Consumers have become increasingly blind to marketing and advertising strategies. The buyer’s journey gets longer and longer, and people are slower to trust companies. What’s a business to do? Build credibility. And it starts with customer testimonials. Imagine that someone is looking for a product you sell. He calls a…

Remind me: How many chances do you get to make a good impression? Oh, that’s right. One. Just one. If you don’t have the best homepage possible, that first impression you lose that first impression forever. Will the visitor come back? Maybe. But you’re playing with fire. There aren’t any…