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Marketing expert and introvert advocate Marcia Yudkin is the author of 6 Steps to Free Publicity, Persuading People to Buy, Marketing for Introverts and many other books and ebooks. She directs the No-Hype Marketing Academy, which includes an online course on fact checking. Follow her on Twitter (@marciasmantras) or on Youtube.

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Ah, @CrazyEgg I really do love you! So useful evaluating how users are interacting with all aspects of our redesign

Mike Halligan