image005 by Kathryn Aragon Last updated on February 25th, 2015 Crazyegg » Blog » 27 SaaS Customer Retention Strategies You Need to Be Using Today » image005 No Comments DON’T MISS OUTGet updates on new articles, webinars and other opportunities: Keep me informed! Kathryn Aragon Kathryn Aragon is the former editor of The Daily Egg. She's a content strategist, consultant, and author of The Business Blog Handbook. Learn more at KathrynAragon.com. Follow her on Twitter.